Business ProfileforSafehands Discount Tires

Hello, I am bringing my issue that I am having with a local tire shop Safe Hands Discount Tire located at ** ****** ****** ******** ********* ** ***** to your attention. On Nov 25, 2022, I placed an order for four Extreme Continental Tires and had it shipped to one of Simple Tires recommended installation shops. On Dec 2, 2022, the tires arrive and I went in to have all 4 tires mounted on my brand new four Rays 57CR wheels. Safehands Discount Tire damaged/chipped three out of my four wheels. They tried to justify and say that the damages are normal and it’s bound to happen when mounting tires. They then grabbed black paint to cover up the inner scratches around all three wheels and cover a chip on one of them. He said the paint will cover it. The first thing I mentioned when going there to get the tires mounted , is to ensure he doesn’t scratch my wheels. He then mentioned that,”It’s going to get scratched regardless while I am driving and it’s not a big deal.” I am upset because I spent so much money on the wheels and Safehands Discount Tire was inconsiderate about it. I then mentioned that, “There should be no visible damage on any wheels when mounting tires.” They stated,”What would you like me to do when scratches are bound to happen when mounting tires?” So I am requesting for them to be held accountable and reimbursed on the three wheels that Safehands Discount Tire has damaged. Each wheel cost me $458.14. The total amount for all three damaged wheels is $1,374.42. I have contacted them and waiting on a response. The wheels were ordered from New Provision Racing, ORDER# NPR-25109. The wheels were brand new when received from New Provision Racing. The tires were ordered from Simple Tire , Order #*******. Simple tire has generated a refund for the installation.