We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Septic Tank Cleaning

Dreher Septic Tank Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Septic Tank Cleaning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/27/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In April 2022 contacted Eric Dreher of Dreher Septic Services to perform a service at **** **** Street Columbia SC 29204. Mr. Dreher came by employment on April 22, 2022 and received and cashed a check in the amount of $1250.00. In conversation with Lillie B. ***** (owner of home/my Mother) on April 21, 2022 Mr. Dreher stated, "I need half the money i.e., $1250.00 to get the material so I can start the job on Monday April 25, 2022." Mr. Dreher did not show up to start the job nor did he call or send anyone from his establishment. About two weeks later we i.e., ****** ***** and ******** ***** (self) contacted Mr. ****** at XXX-XXX-XXXX or XXX-XXX-XXXX. He stated, "I will start the job this week." Mr. Dreher never showed up or sent anyone to start the job. The entire month of May 2022 he told lie after lie i.e., I will start the job this week. I was having problems with my men." I called him on both phones i.e., XXX-XXX-XXXX or XXX-XXX-XXXX and he would not answer or return calls. Sometime later, Mr. Dreher sent one of his workers with a machine to start the process. However, nothing was done. All they did was mark the spot. The worker left the machine in the back yard. Finally On May 31,2022, I texted him on both phone. He finally returned the call and and said, "I will start this Friday i.e., June 3, 2022." Mr. Dreher did not show up, or call, or send anyone of his employees to start the job. I attempted to contact him several times and he did not answer; not able to leave a message on either phone. He retuned the call stating, "I will start Monday June 6, 2022." In conversation, ****** ***** and myself informed him we no longer wanted to do business with him because he continue to lie and give excuses. We requested our money back. He stated, "I understand, I will bring you your money back Friday i.e., 10th June 2022." Mr. Dreher did not come or call and he refused to answer his phone. I texted him on Saturday June 11, 2022 on both of his phone reiterating

Dreher Septic Tank Service is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.