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Find a Location

Final Victory Animal Rescue has 1 locations, listed below.

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    Business ProfileforFinal Victory Animal Rescue

    Animal Rescue

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2136 Sumter St, Columbia, SC 29201-2122
    BBB File Opened:
    4/5/2021
    Years in Business:
    7
    Business Started:
    6/5/2017
    Business Incorporated:
    6/5/2017
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Business Management
    • Ms. Kathryn Cowan, Owner/Director
    Contact Information

    Principal

    • Ms. Kathryn Cowan, Owner/Director

    Customer Contact

    • Ms. Kathryn Cowan, Owner/Director

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I adopted ****, a senior Chocolate Lab, from this rescue the end of October 2022. I was told he was in good health and had been checked by vet prior to transport to CT where I picked him up. That was not the case when I picked him up and brought him home. He had a growth protruding from his chest, a quarter size tumor on the back of his neck. I had him to vet within a week to check these issues out. At the vet visit, it was also found that he had some teeth that looked like the roots had been exposed and a large piece of gum hanging from his upper jaw. I received a surgical estimate for the removal of growth/tumor/and xray of teeth and the owner agreed to pay half of the bill which at that time was $1500.00 ****'s surgery was scheduled for Jan 19th at my request. I needed a little time to save for the surgery. I had spent $625.00 for his adoption fee. While in surgery, I received a call from my vet stating xrays of teeth weren't too good. He needed to have two teeth removed and the gum growth excised bringing the total now to $2200.00 I let Katy know of this but told her she would only be responsible for $750.00 as originally agreed upon. It's now March 11, 2023 and after a few email exchanges, lastly Katy as**** me to "send her a reminder email" for two weeks ago which oddly enough I sent. As it stands today, I haven't received any reimbursement and feel that I've been more than fair. I am submitting this complaint to let other patrons know what happened to me by this rescue. Thank you.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rachel S

    1 star

    04/28/2022

    Poor communication. Not following through with contracts on adoption and neutering. Threaten to take my dog back after I had already completed the adoption paperwork. Billed me for the neuter that was included with the adoption. I saw bloody dogs in the play yard unattended.

    Final Victory Animal Rescue Response

    04/29/2022

    Hello Rachel,
    We are so sorry you had a negative experience. Please reach out directly to XXX-XXX-XXXX so we can see how we can help you. Also would like a clarification of what you mean by "bloody" dogs. Thank you!

    Katy C****
    Founder/Director FVAR

    Local BBB

    BBB Serving Central South Carolina & Charleston

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