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Business Profile

Bathroom Remodel

Home Craft Solutions / Prime Baths

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bathroom Remodel.

Reviews

Customer Review Ratings

2

Average of 3 Customer Reviews

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Review Details

  • Virginia M

    Date: 10/18/2022

    10/18/2022 - I had a meeting on 5/4/2022 with Dr. D*** who explained that our remodel of the master bath would take about 4 weeks and the remodel of the second bath about two weeks as it was just removing and replacing the counter and sink, mirror, lights and repaint the bathroom. The master bath was removing the garden tub and old shower - making the shower a walk-in shower, change out counters and sinks, remove and replace mirror, lights and repaint the bathroom. I paid $3300.00 and no communication at all only one text stating he would contact me when the contractor contacted him and ready to start. I have called, texted, and emailed both Dr. D*** and Mike - no response. I send a letter to Mike M****'s home address back in September asking for our money back and just last Friday sent a certified letter and no response. We are retaining a lawyer on Tuesday October 25, 2022 to get our money back as we can see our patience is done. Buyer beware!!!!

  • James S

    Date: 04/25/2022

    Contracted 3/16/22. Sent a "notice of cancellation" 3/19/22. Reason: I'm a vet and found that I possibly could get a credit from the government which Prime Baths was not willing to mess with. Since than I have contacted the owner of Prime Baths of SC....Mike by phone several times which he admitted that he owed the money but indicated he had cash flow problems. I was an accountant so I understood, but this has been going on to long with not a hint of a payment refund schedule. Bottom line---stay away!!! My fault for not researching enough.

  • Joann S

    Date: 04/25/2022

    I woud like for everyone to know that Prime Bath is a scam Mike M..... the president of this fraud company took me for 3300 hundred dollars he kept putting me off because of covid when he did start on my bathroom the men he had working for him took everything out of my bathroom and did not come back. I had to find someone to finish my bathroom the men said that he owed them money. This went on for over a year. Now I have stuff that I don't need anymore that he purchased I tried to return the merchandise to get some of y money back but needed the receipt I have reached out to him several times he claims that he cannot find the receipt..That's why he is taking peoples money careless becauseit is not his money. He don't deserve a star

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