Reviews
This profile includes reviews for AllSouth Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 3 Customer Reviews
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Review fromMike L
Date: 11/27/2024
1 starMike L
Date: 11/27/2024
The customer service is horrible I don’t recommend any new service members to choose this financial institution for a new banking institution, too all the advisors from Fort Jackson, do not recommend new any new solders this institution
AllSouth Federal Credit Union
Date: 12/02/2024
Mike,
We truly apologize for your experience. Our goal is to provide great customer service, and we're sorry to hear about your experience. If you would like to speak with a supervisor, please contact us at [email protected] or 803-736-3110.Review fromSharlene W
Date: 07/26/2023
1 starSharlene W
Date: 07/26/2023
I find AllSouth Federal Credit Union's account inactivity fee policy to be excessive and unsubstantiated. The $10.00 fee for inactivity on a savings account is counter intuitive. The Credit Union "takes" $10.00 ,per month, of your hard earned money, following a period of 12 months of nonactivity on the account. This does not make me feel like an "Appreciated Member". The purpose of a savings account is to "save"!! To have your financial institution "rob" you of your savings is ludicrous. My initial question is "What do they do with the money they are taking from my savings". Why would they penalize a member for idle money? I now have to be vigilant about unscrupulous acts by hackers outside and within the institution.AllSouth Federal Credit Union
Date: 07/27/2023
Sharlene, We apologize for your recent experience. We have standard practices in place regarding dormant accounts, including charging a dormant account fee. We encourage saving and regular deposits to accounts, and provide multiple notices to account holders before an account becomes dormant with actions that can be taken to keep the account active. If you have questions about your account or would like to speak to representative regarding this matter please contact us at 803-736-3110 or [email protected].Review fromKenneth D
Date: 08/05/2022
1 starKenneth D
Date: 08/05/2022
They told me there closed after I waited in line! It's tax free weekend?!!!! Now I have to go to the shady check cashing place to add money to my card, like I don't have a bank account. Thanks again for the inconveniences! Hope I don't get scammed trying to get school clothes for my child.AllSouth Federal Credit Union
Date: 08/08/2022
Kenneth,
We apologize for your recent experience. It is not our typical practice to close while someone is still in line. If you ever run into a situation where you need to deposit a check when we are closed, we have services such as Mobile Deposit via Mobile Banking and night deposit at some of our locations. Thank you for being a member.
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