Share
Business ProfileforMister Sparky
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
2 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Business Details
- Location of This Business
- 2318 Highway 544, Conway, SC 29526
- BBB File Opened:
- 6/28/2010
- Years in Business:
- 20
- Business Started:
- 8/1/2004
- Business Started Locally:
- 8/1/2004
- Business Incorporated:
- 8/30/2004
- Accredited Since:
- 4/5/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 113378 for this business, issued by South Carolina Department of Labor, Licensing and Regulation. The expiration date of this license is 10/31/2025.
These agencies may include:
South Carolina Department of Labor, Licensing and Regulation
Synergy Business Park; Kingstree Building, 110 Centerview Dr.
Columbia SC 29210
BBB records show a license number of 108327 for this business, issued by South Carolina Department of Labor, Licensing and Regulation. The expiration date of this license is 10/31/2025.These agencies may include:
South Carolina Department of Labor, Licensing and Regulation
Synergy Business Park; Kingstree Building, 110 Centerview Dr.
Columbia SC 29210
- Type of Entity:
- Corporation
- Alternate Business Name
- Benjamin Franklin Plumbing
- AHSC, Inc
- Business Management
- Mr. Anthony Zack, Owner
- Contact Information
Principal
- Mr. Anthony Zack, Owner
Customer Contact
- Mr. Anthony Zack, Owner
- Mr. Al Jones, Secretary/Treasurer
- Additional Contact Information
Fax Numbers
- (888) 206-5185Primary Fax
Phone Numbers
- (843) 492-5965Other Phone
- (843) 213-6610Other Phone
Email Addresses
- Primary
- (888) 206-5185
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We paid for electric service to our home. A pedestal unit was installed but not connected to our mobile home. The tech quoted the service knowing the mobile home was being moved out the next day - in fact the mobile home was flagged and we were instructed it needed to be placed immediately near where he was placing the pedestal - which it was. When he installed the pedestal unit the mobile home was there but the Mister Sparky tech did not connect the pedestal/electric to the home. The tech refused to respond to texts or messages for over a week and finally responded when we called the office to say they want more money to connect the pedestal to the house. What sense does it make to install an electric unit and not connect it? Additionally the electric pedestal failed the county installation because it had no ground wire attached which is required by code, but we were unable to get the tech to respond. We paid $2535 for electric to be connected from the **** ****** line to our home and the work was not completed.
1) The
second photo supplied in the response is not even of our home! That
picture looks like a nice completed job - but that is not our place!
2)
The other picture that shows the ground wire hooked up shows it
is clearly too short...(perhaps Duke unhooked it to put in the
meter) but the ground wire would then have to go around the meter and
that would make the ground wire short. The ground wire should have been
routed around the top perimeter of the box.
We
had to buy additional wire to put the ground in correctly to be safe
and pass inspection. The job would not have passed inspection as
completed by Mr Sparky.
Additionally
the Inspector did NOT hook up the wire. He called Todd and explained
the ground wire deficiency and met with him and gave us an opportunity
to purchase the additional wire needed and correct the deficiency to
avoid failing the job. But the work done by Mr Sparky would not have
passed inspection whether or not Duke had disconnected the wire to
install the meter.
These are additional inaccuracies being stated by Mr Sparky that are important to note in the complaint.
Customer Reviews
9 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Becky H
07/08/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.