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ComplaintsforDavis Enterprise, Inc
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Complaint Details
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Initial Complaint
06/27/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
We pay $32 per month for trash pick up. The trash is supposed to be picked up every week on Tuesday. The last time my trash was picked up was June 4th. When I called after June 11th, it was excuse after excuse and was even told multiple times that they would be there that day. This is a major inconvenience for us as we are paying for trash pick up, but yet our can is full and we have to go to the dump which we try to avoid, hence having trash pick up. Also, bugs are starting to come around and the smell is HORRIBLE. Other customers have had the same experience.They also RARELY answer the phone.Initial Complaint
09/14/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 6/17/2021 I accidentally paid my $75 waste bill to this company because they have the same name as my company in CT. I have called numerous times to get my money back and they keep telling me they have to "wait till it's found". Well I called today and the receptionist called me names and refused to give me my money back yet again. She was outright worse than rude and should be fired. There should be no reason for them to not have refunded me right away as they receive my money for services I DO NOT HAVE
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.