Business ProfileforFive Star Chevrolet/ BMW/ Mercedes-Benz in Florence

On 7/13/23, a 2021 ******* Sonata SEL was purchased. At that time, it was stated that the car was in ************ had to be driven to Florence, **. We were contacted 7/14/23 and told the car just got in & they were detailing it. We left the dealership & took a slow drive home because of the weather. We didn't travel far that weekend, to raise suspicion. It was Monday when I realized if I drove at a high speed, there was a vibration. I took it back to the dealership on 07/19/23. They checked the car and said there was a knot in the tires. They also realized there was a problem with the rotors. He needed to check with the other dealership to see if an inspection was doneas if they would admit they didn't do it. He needed to check with the other dealership to see if an inspection would be. They refuse to give her a set. They expect her to buy new ************** for a new car she just put $4000 down on. Now they claim their people did an inspection also, but the car wasn't there long enough. By the time they got it there, all they could do was detail & fill it up with gas.At first, he stated they would have to wait because they dont have them in stock. He would call back when they came. Then it turns into we can't help you. It must have happened when you left because a problem like that can happen with any mile. All it takes is 1 mile & that must have happened after you drove off. I wanted to return their car to ********* said that is not a law in SC.