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Find a Location

Crown Nissan Greenville has 1 locations, listed below.

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    Business ProfileforCrown Nissan Greenville

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/27/2004

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2712 Laurens Rd, Greenville, SC 29607-3820
    BBB File Opened:
    12/8/2003
    Years in Business:
    52
    Business Started:
    6/1/1972
    Business Incorporated:
    9/25/2003
    Accredited Since:
    9/27/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Crown SNI, LLC
    Business Management
    • Mr. David Hult, President
    Additional Contact Information

    Fax Numbers

    • (864) 254-7703
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/03/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I purchased a 2016 Nissan ***** from Crown Nissan in January of 2021. When I went for every oil change I let the service techs know that the car idled high in park and that it shifted sluggishly. They changed out my transmission fluid and told me they didn't see anything else that the car was "probably cold when starting". I have text messages from myself to my sister (my cosigner for the car) stating that the car wasn't driving right but the service techs were saying that it was fine. My check engine light came on several weeks ago so I took it in for service. They removed my engine control module and realized that the dealership had sold me a car with the wrong engine control module for my car and that I've been driving it like this for 2 years. They quickly sent me on my way with no paperwork and refused to email me to tell me which module is in my car when I called to ask them to. They only emailed me which part I'm supposed to have. They expect me to pay $2,000 to replace my engine control module because they say that the warranty I purchased does not cover engine control modules. They refuse to accept responsibility that the car was sold to me with the wrong part which is now causing my vehicle to die and possible damage to my engine. When I left the dealership I called back on my way home because my traction control system had gone out due to the ECM, the technician (Bryce) told me that it would be fine to drive just not to drive it like a race car driver. The car is jerking, shaking, trying to stall and revving high at usual times. I have 3 kids that I drive in this vehicle everyday. If the engine control module would have been correct I would have understood that the warranty doesn't cover and it would have been my responsibility to fix it. I was sold this car with this incorrect and very important part inside and I don't feel like I should have to replace something that is someone else's error.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Edwin T

    1 star

    06/11/2024

    I own a 2018 Nissan Rogue that we bought brand new in Anderson SC Grainger Nissan (Excellent Dealership) we ask could we have serviced in Greenville at Crown Nissan to maintain warranty, They said yes! started taking Rogue to Crown Nissan for oil changes and then of course they sell us on brake job, this has been 2yrs ago and after over charging for brake service the brakes have been making noise ever since, So bad when you pull into a public place people notice! We have taken the car back to crown four times and they said they cant fix it that all cars do this! REALLY! They also said they have done everything they can to correct their mistake and cannot fix! so pretty much what the end story is if they work on your vehicle and brake something they are not going to be responsible for it. What really gets me they expect people to believe them when they tell you your car makes this noise because it supposed to do that.. Pathetic, unprofessional unqualified people ripping the consumer off! Rating should be 0

    Local BBB

    BBB of Upstate South Carolina

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