Business ProfileforCarolina Machine Engines

Steer clear of Carolina Machine Engines. In January of 22’ CME received and started to refurbished a motor for my truck, telling me it was an 8-12 week project. In august (28 weeks later) of 22’ the motor was finally sent back. My shop installed it in October and off I went. This is not a daily driver so it took a couple of months to break it in. I got less than 2000 miles on it before it started clacking (bad ticking which I have a time stamped video of January and February of 23’) and overheating so I brought it back to my shop where they finally heard the clacking. (April 23’) They did a bunch of tests and found it was chewing itself up (metal in the oil), and lacking on both bottom and top end oil pressure. So, my mechanic removed the engine ($1700 cost) and sent it back to them. CME had the motor for 5 months so in September (23’) I contacted them to ask how I can how I can help expedite this process. They told me $2000 for parts. I asked for an invoice (they sent an email with links ****** ****** and an invoice) to pay and immediately paid. A month later, I ask for an update, they tell me “parts problems, they should be here soon”. I know they are getting the parts from ****** ****** as I was sent the invoice, and in December ****** showed that these parts were available. I contacted CME in January (24’) to hear, “should have parts in soon” again in March, same story. I finally got an email in April after I expressed my frustration telling me it should be done in 2 weeks, that was over a month ago. I have emailed them 3 more times and finally (5-14-24) received another excuse about where they should be getting parts. (5-20-24) After forwarding the email which I was originally sent (9-12-23) showing parts to be ordered from ****** ******. I have not seen any reply. I will be pursuing legal remedies.