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Find a Location

Rebound Behavioral Health, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRebound Behavioral Health, LLC

    Rehabilitation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    134 E Rebound Rd, Lancaster, SC 29720-7712
    BBB File Opened:
    2/24/2015
    Years in Business:
    13
    Business Started:
    7/20/2011
    Business Started Locally:
    7/20/2011
    Business Incorporated:
    7/20/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of HTL-0912 for this business, issued by Health & Environmental Control Department, SC

    These agencies may include:

    Health & Environmental Control Department, SC

    2600 Bull St

    Columbia SC 29201

    (803) 896-8940

    https://scdhec.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    150
    Alternate Business Name
    • Rebound Behavioral Health
    Business Management
    • Ms. Patricia Hamilton, CEO
    • Ms. Pamela Giardiello, Business Development Manager
    Contact Information

    Principal

    • Ms. Patricia Hamilton, CEO

    Customer Contact

    • Ms. Patricia Hamilton, CEO
    • Ms. Pamela Giardiello, Business Development Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    3/27/24 - 3/29/24 Son was committed to facility via involuntary court order. He was forced to remove his clothing (including underwear) and was forced to wear another patients underwear. He was given medication without any assessment from that facility. As of 5:00pm on 3/29/24, my son still had not been assessed or relayed any information regarding the duration of his stay at the facility. He and we were given conflicting information regarding the entire process. The entire ordeal and the employees/staff at the hospital only exacerbated the problems and frustrated our son and my family. No one at the hospital returned calls or responded to voicemails left. They were all unprofessional, rude and had zero empathy. My son was not able to shower properly because he said that the shower kept shutting of. He could not eat the food because it did not taste good to him. He was restless because he do not have anything to do. The staff confiscated his mens devotional bible, as well. This facility should no be allowed to house young adults for lack of recreational activities. Almost every employee of the facility seemed incompetent.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shannon K

    1 star

    09/08/2023

    This place needs to be shut down immediately, they abuse patients constantly and yet this place is still open. This facility needs to be investigated immediately I noticed on a daily patients being tied down and drugged up for absolutely no reason. Employees laughing bullying and pushing medications on these patients. The abuse of power in this facility and the way patients are treated is just sad,and honestly the only reason they are open is to make money. Why a facility with a 2.6 rating is still opened is beyond me. Something needs to be done and if this review is only but taken lightly, I will make it my mission to shut this place down permanently!

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