Property Management
Ocean Breeze VacationsAbout
Important information
- Additional Info:This company's BBB file contains a pattern of complaints in which consumers allege problems in refund/ exchange, customer service or service issues. The company is currently working with BBB to eliminate the complaint pattern concerns. The company communicated with BBB on January 10, 2019, and stated; Our cancellation policy is stated on every one of our ads and does allow for full refunds of days that fall within a mandatory evacuation order. We do not cover anything outside of the mandatory evacuation but we have always tried our best to work with the renters by allowing them to change their reservation dates to a later time that year. We do offer travel insurance for anyone traveling during peak hurricane season. The office hours have been modified to accommodate customers by being open seven days a week for customer's convenience. Guests are given emergency contact numbers in their check-in information for any issue that would arise after 6pm.
The business has agreed to work with BBB to correct the underlying reason for the complaints. BBB will continue to monitor the business for future patterns.
Business Details
- Local BBB:
- BBB of Eastern Carolinas
- BBB File Opened:
- 5/27/2014
- Business Started:
- 8/1/2011
- Alternate Names:
- Karma Properties
- Matt Becker and Associates, Inc.
- Business Management:
- Karen Becker
Additional Contact Information
- Principal Contacts
- Karen Becker
- Customer Contacts
- Karen Becker
- Fax numbers
- Primary Fax: (843) 427-7760
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Business Categories
- Property Management
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