Reviews

Review Details

• Review fromDebbie b

  Date: 02/25/2025

  1 star
  This is the absolute worst company to work with!! I bought a $1050 rug and wanted to return it but with all their fees i would have only received around a $200 refund! This is absolutely not fair and beware of their practices!

• Review fromSavannah B

  Date: 12/12/2024

  1 star
  Kept pushing shipping back for months and months, made it very apparent I am trying to open a salon with the thousands of dollars I spent on mirrors. They continue to push the shipping back. I am Out thousands of dollars, out even more money with my salon opening being pushed back waiting on these mirrors, and the company seems to careless.

• Review fromTiffany T

  Date: 09/17/2024

  1 star
  I didn't pay much attention to the bad reviews about Meadow Blu, and now I really wish I had. I ordered a planter that arrived in the worst packaging imaginable--broken styrofoam everywhere, leaving me with a mess that took hours to clean. To make matters worse, the planter turned out to be too small for the plant I bought it for, all because the site only listed the dimensions for the widest part of the planter, not the actual opening. When I asked about the inaccurate dimensions, their reply was basically: "That's what the manufacturer provides. Good day!" No empathy, no offer to return or refund--just complete dismissal. Please don't give this place your business.

• Review fromCarol R

  Date: 01/19/2024

  1 star

  Carol R

  Date: 01/19/2024

  Will NEVER set foot in this store again!!!! Ordered a light for me that was paid in full then tried to charge me shipping of $60.00 when picked up!!!!! Needless to say I left with a refund of my money. Will take my business elsewhere ??

  MeadowBlu

  Date: 01/22/2024

  This customer manipulated the sales person and demanded a floor sample discount on a custom ordered item. This was a $60 difference. Our team thought based upon how aggressive the customer was and what she said that it was approved, We notified the customer that we could not honor the price and explained why in detail. We paid to order the light fixture, it and paid $60 to ship it. This made the transaction a money loser. We had the product delivered to the store and gave her the opportunity to pay $30 out of the $120 difference. That would have made the transaction zero profit, but not a money loser. She sent me a nasty message, told me the discount was approved by upper management (that would have to be me) and threatened to post negative reviews. She also made a scene in the store when she came in to get her refund. We are ok losing her as a customer. 

• Review fromPaula M

  Date: 12/22/2023

  1 star
  Meadow Blu has the worse return policy of any company online. I purchased a pillow that didn't turn out to be the right color I wanted for a return, they deduct the original cost for shipping, you have to pay for shipping to return and they charge a restocking fee of TWENTY FIVE percent. The cost of the pillow was fifty six dollars by the time I pay for everything I would get less than half back. I will never buy another item from MeadowBlu and will make sure to tell everyone I know not to use them. Here is their return policy: Your refund will be less the original shipping charge and a restocking fee of 25%, as stated in our Terms and Conditions agreed to prior to checkout. You, as the customer are also responsible for any return shipping costs. FedEX or UPS are the preferred carriers for shipping returns. Please declare the value of the merchandise in case of damage during shipment. If the items arrive damaged, we will not be able to issue any type of refund. Please send tracking information to customerservice

• Review fromSamantha S

  Date: 10/10/2023

  1 star
  After a months long process, I am out over $100 with no product and will never be shopping here again. Over the summer of 2023, I ordered a rug off of their website. They let us know it would not be shipped until early September, and since I absolutely loved the design, I okayed the purchase and decided to wait. Early September came and I reached back out to check in on shipping. They said that now it would not be shipped until late September. Once I received the rug, I opened it and realized , the colors as advertised on the website were completely different. The rug was faded and looked almost all gray instead of the various colors shown on the website. I reached out to customer service who, for their credit, was very responsive. When requesting a refund they were only able to refund the product price but not the cost of shipping back to the facility or shipping to me. This cost me over $100 and I am left without a product because of misleading images on their website. I will never do business here again and risk losing hundreds because of a misleading product photo.

• Review fromChris G

  Date: 08/25/2023

  5 stars
  McRae McCants was so helpful and I love the bedspread that I bought. Can’t wait to get it to my home and have a cozy night sleep. So excited with what I bought. What a happy place.

• Review fromLauren U

  Date: 11/22/2022

  1 star
  This is not a company that values transparency and customer service at all. Shipping was forever with awful packaging (see pics below) and ultimately only partially delivered. You will be hearing less from them as you get closer to the long awaited delivery dates and when you do, they do not respond to any complaints of a missing delivery and incorrect item colors than on the website. We finally had to file a claim with our card company with proof that we promptly mentioned the issues with the merchant but that they had no intention to help. Do yourself a favor and avoid this company! I know we will!

• Review fromLisa H

  Date: 11/14/2022

  5 stars
  We are thrilled with our purchases from Meadow Blu. We ordered furniture and all our decorative lighting chandeliers from MB for a major reconstruction project and are so happy. They kept us informed along the way of eta's and communication was great! So gorgeous! High end quality. I would never go anywhere else.for luxury modern crazy- cool home decor and lighting. * We expected to have severe delays with this crazy post pandemic world and ordered way ahead of the time we needed our items. Our large order for furnishings and lighting arrived within their original estimates and some even earlier. We understand that drop shipped items from national and European manufacturers can have issues with shipping, but our experience was wonderful.

• Review fromMalaak S

  Date: 08/26/2022

  1 star
  Ordered a 400$ coffee table. They delivered it with a chip on the side. Called customer service- no response. Emailed customer service and they have yet to help in swapping the table out for one that's not chipped. How do you deliver a 400$ Table chipped and not respond to a customers concerns??? This needs to be replaced ASAP!!