Complaints

• Initial Complaint

  09/22/2022

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  I gave this guy bmw I paid him 5000 for it stop working I only needed starter ,kept broking down I gave him 2003 Honda which needed starter new spark plugs he gave me 2007altima hazard unsafe drive I have on papers and shop who fixed it repairs was 894.54 plus use tires it was still unsafe drive..number of shop fix it is Chris AUTO (XXX)XXX-XXXX.. I didn't even had car month yet water was in steering wheel fluid and radio..hole in muffler and calldic cover was gone..tires wires sticking out tires bout be blown treads bigger than quarter car blow up on my 18 years son oil started spilling out it made loud noise my son was going around curve I had pay someone told car to my house that I can't drive..I went talk Ali try get reliable car he wanted more money he cars their 10,000 that not worth it..my 2011 bmw is still on lot I would like back..he already sold my Honda I don't have nothing to drive I'm cna and home health aid my son don't have transportation get back forth to trade school and work I life was in danger of car..Ali was rude to me and my son I would like my bmw back or another car ..really he owes me two cars I gave him two cars he gave me one that was a hazard unsafe to drive...since than I was under stress and depression..it hurt my son my son goes doctor for depression it hurt my son how we were treated I feel he gives the rich people good cars and people like me he got over and he laughed about situation he called police on me and my son thinking it was funny making like we were threat.we wasn't I was crying and Ali was laughing thus place needs be close I feel I deserve money or reliable car or money back for all three of cars I was left with nothing I saved my had working money I got taking advantage by Ali

• Initial Complaint

  08/02/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  my bmw 2001 330ci was rear end in my parking lot of my apartment neighborhood. when i woke up and noticed the damages i call the police and submitted a police report and opened a insurance claim. i then took my car to ali at advantage auto for price quotes on the repairs which ali then told me it would run 6k but he would make the car look brand new including part replacement(new trunk lid, driver side after market tail assembly, bumper and backup sensor) and painting the whole car so I let him know about the insurance claim and left the car there but before leaving he asked for $2000 cash to order parts and start the work which i assume i would get back in a check from progressive but down the road i find out that my insurance company went and looked at the car and damages and wrote ali a check for $2251(didnt know this till i had paid the 1700) so 3 weeks later ali calls me to inform me that the car is done so and also tells me that i owe him 1700 and wanted to be pay through cash app all looked good so i paid him the money collected my car and headed home once home i realized that not only did he not replace one part but also provided a ****** spot paint job on the car as well i then contacted my insurance company and that when i was inform that they had paid him i explained the situation to them and they inform me that he should of never asked for any money from me but instead should have reach out to them because with a repair cost that high they would of wrote off the car me not know this and it being my first insurance claim run in ali knew this and told advantage of the opportunity to make thousands off of me so now i am out 3700 and not sure which actions my insurance took for the 2251 but ali made me feel and look like a fool for a job that looks like it should of cost 800-1000. i also have found out that my sun visior and car cover along with a plastic bag full of my stuff and my red iphone x is not missing out of my trunk with no contact back fromali

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