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Business Profile

Mortgage Lenders

Peoples Bank Mortgage

Reviews

Customer Review Ratings

5/5 stars

Average of 68 Customer Reviews

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Review Details

  • Review fromChris K

    Date: 03/26/2025

    5 stars
    The team at People's Bank are great to work with. Very friendly and very professional. Highly recommend.
  • Review fromChandra M

    Date: 03/18/2025

    5 stars
    Kenny and Audrey provided the highest quality service throughout the entire process. They kept us informed and was always available to answer any questions we had. We highly recommend them for all of your banking needs and would recommend them to everyone. We really appreciate everything they have done for us!
  • Review fromMike J

    Date: 01/28/2025

    5 stars
    We decided to buy a home in Nov 2024. Kenny and Melody with People’s Bank were there every step of the way. They were extremely patient with and could not be more helpful. We closed on our home within 2 months. People’s Bank helped make our dream of homeownership come true! I would definitely recommend them to help make your homeownership a reality.
  • Review fromROBERT S

    Date: 01/15/2025

    5 stars

    ROBERT S

    Date: 01/15/2025

    I had searched for a cash out refinance loan, to pay off my chapter 13 bankruptcy, nobody would give me the time of day. Then i came across peoples mortgage on the internet, i applied and they welcomed me with open arms. Everybody was so professional and helped me go through the process from beginning until the end. Once again thank you very much Robert Spear

    Peoples Bank Mortgage

    Date: 01/17/2025

    Thank you for your wonderful review Robert! We are so glad that we could help you with your refinance and we look forward to working with you, your family and your friends for years to come!
  • Review fromEdouard B

    Date: 11/07/2024

    5 stars

    Edouard B

    Date: 11/07/2024

    I want to sincerely thank Darra, Audry and the rest of Peoples Bank's team for their assistance and guidance as I navigated on a journey to homeownership after debt consolidation. Their support and guidance have been invaluable in my financial recovery, and I’m grateful for everything Peoples Bank team has done. I am now a homeowner again.

    Peoples Bank Mortgage

    Date: 11/14/2024

    Hi Ed! We are so thankful for your kind words and we're so grateful you chose us to help you on your path to homeownership! Enjoy your new home!
  • Review fromAmanda E

    Date: 11/06/2024

    5 stars

    Amanda E

    Date: 11/06/2024

    Fantastic experience working with Kenny G and Audrey D. They made the process less stressful than imagined and were so incredibly patient and helpful along the way. Highly recommend!

    Peoples Bank Mortgage

    Date: 11/14/2024

    Hi Amanda! Thank you for your kind review! We take great pride in our customer service and we look forward to working with you, your family and your friends for years to come!
  • Review fromJames S

    Date: 10/29/2024

    5 stars

    James S

    Date: 10/29/2024

    Fantastic experience. The people were very helpful, patient, and quick to reply. They made sure I understood everything going on, and they kept me informed every step of the way. The transaction was fast and easy. If I could give 10 Stars, I would.

    Peoples Bank Mortgage

    Date: 11/14/2024

    Hi James! Thank you for your 5 star review! We take great pride in our customer service and we're glad we could make the process as fast and easy as we could for you!
  • Review fromMichael W

    Date: 10/29/2024

    5 stars
    Danny and Audrey were great to work with. They were so helpful during the home purchasing process. They were always available if I had any questions or concerns. If you want great customer service and a team that will work hard for you during your home purchasing process, I would highly recommend Peoples Bank Mortgage!
  • Review fromRene W

    Date: 10/08/2024

    5 stars
    We had a great experience with People's bank Mortgage . They were attentive and knowlegdebale and assisted us through the entire process. We worked with Dara Ferrell and Audrey Downs and both were excellent at customer service and making sure we had all of the neccessary documtation to qualify. I would higly recommend them.
  • Review fromFred S

    Date: 10/02/2024

    5 stars
    I was referred to Peoples Bank by a friend. I got in touch with Dave Otting senior loan advisor. We ran into some road blocks along the way but Dave and Audrey Downing done alot of research and put extra time in to get this loan pushed through for me on a very tight time frame.I have never dealt with a bank that went the extra mile to help a customer out like they did they both was exceptionaly nice and courtesy was a plus also I'd recommend them always Thank you David and Audrey

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