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Complaint Details
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Initial Complaint
11/02/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I took my car to Euro Sport for Rear Main Seal replacement on 5/02/2023. Two days later I still had an oil leak so I called the owner who had me to bring it back 5/18/2023. They looked at it and said the mechanic that worked on it was out could I bring it back Aug 24,2023. I did which they looked at and told me they don't think it's the rear main seal. I asked if they could just redo it and if they changed the housing on the seal. So when I left my car broke down so I had it towed to Heads Up Automotive close to my home. I found out I had a vacuum leak which they repair the did a full inspection and showed video of the oil leak coming from the Rear main seal so I went be Euro Sport talk to the owner and showed video of the leak which he insisted it was not the rear main but my car turbos and that I had a rear differential leak that need to go to the transmission shop. So I took it to ****** Transmission to repair. So when they took out my transmission they took pictures of the rear main seal and it didn't look replaced. So since they had my transmission out and I had extended warranty I allowed them to repair which I had a $500 out of pocket deductible.Business response
11/07/2023
I REFUNDED HIM TODAY.
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Contact Information
330 Wingo Heights Rd
Spartanburg, SC 29303-6631
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1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.