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Two Y Ranch has 1 locations, listed below.

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    Business ProfileforTwo Y Ranch

    Dog Breeders

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 210, Starr, SC 29684
    BBB File Opened:
    7/24/2020
    Business Management
    • Ms. Felecia Hartley, Owner
    Contact Information

    Principal

    • Ms. Felecia Hartley, Owner

    Customer Contact

    • Ms. Felecia Hartley, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/03/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    I bought a female AKC Chihuahua from Felicia H***** and I did so on the terms I would get full AKC. However she didn't have the papers readily available when I purchased her and I put full trust in her that she would give me those papers when they came in. Instead she told me I could zelle her the 500 remaining for the papers that she had them and would text me the paper once funds were received. I sent the money immediately but my band blocked it suspecting it of fraud on Felicia's end. I am assuming she's had this problem before. So I then told her my bank refused to send her the money and she said thats happened before it's no big deal. So I told her after that I would feel comfortable meeting in person like we did to purchase the puppy and then she started ghosting me. She then told me she didn't have the litter registred yet and she would have to locate papers before we were good to go. I was in shock becase she was ready to accept my money when she knew she didn't have the paper and now she's avoiding me becase she doesn't have them. So I told her I would sue and contact AKC and report her if she didn't give up the papers because even though the pup is a pet and I love her I bought her with the intentions of having full AKC with her. This was on a Tuesday she said she would meet me Friday when Thursday got here she sent a long text stating how she had been bullied and was very defensive for no reason. She then went on to say we bought her and she's not offering any papers and we are stuck with her as a pet or the $2,500.00 we paid for her. One of my concerns and questions before I bought her was her weight she said she would be 5-6 pounds. She's 8 months old right now and weighs 8 pounds. That isn't even to an AKC standard. So at this point she has totally scammed me and I am in the process of suing her. I saw some people were looking for her & I have her true contact info like address if you need to sue her too. email me at *****************
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    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Brittany C

    5 stars

    08/02/2023

    Felicia was amazing to work with! She answered all of our many questions and was very patient with us! We have purchased four puppies over the past few years, 2 Chihuahuas, a Frenchton, and a French Bulldog. All have come to us in perfect health and wonderful personalities. We highly recommend her and have referred many people to her. Finding someone who cares about her dogs as much as she does was a blessing.

    Local BBB

    BBB of Upstate South Carolina

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