Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Randy's Small Engine Repair has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Randy's Small Engine Repair

      1255 Boston Ave West Columbia, SC 29170-2123

    • Randy's Small Engine Repair

      2335 Airport Blvd West Columbia, SC 29170-5107

    Business ProfileforRandy's Small Engine Repair

    Lawn and Garden
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Randy's Small Engine Repair has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Randy's Small Engine Repair

        1255 Boston Ave West Columbia, SC 29170-2123

      • Randy's Small Engine Repair

        2335 Airport Blvd West Columbia, SC 29170-5107

      Location of This Business
      1255 Boston Ave, West Columbia, SC 29170-2123
      BBB File Opened:
      8/24/2016
      Years in Business:
      11
      Business Started:
      9/13/2012
      Number of Employees:
      1

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/28/2021

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Dropped my mower off for Warranty work on August 12. I was told their would be a $25.00 diagnostic fee. I said why would I need to pay this fee if it is warranty work? The lady said because their could be water in the gas or a dirty carb. which the warranty will not cover. I informed her I had six other mowers with the same gas in them and no problems. She said the $25.00 will be refunded if it is covered services by the warranty. I paid the $25.00. Then on Sept. 28 I get a call informing my mower is ready and the total will be $128.75. I said, it was supposed to be warranty work and the lady tells me there is nothing noted on here for warranty work. I said okay I didn't get a call asking if I wanted the work completed or not? She said well they just go ahead and fix the mowers when they are looking at them. I said well I didn't give permission to fix the mower other than the diagnostic fee. She said oh it is in the contract you signed. I said that was permission to diagnose.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeff L

      1 star

      10/24/2021

      i had the same problem as another person that took a item to this shop was charge $25.00 to check my chain saw that i purchased at ****** I only used it once. it is a craftsman with a 2 year warranty. After being at the shop for over a month was told it was fix and the cost would be $98.00 when as what was wrong the person told me it was not covered on my warranty i ask why did they fix it with out letting me know what was wrong was told the person that wrote up the ticket did not work there any more. Told me i had to pay for it before they could bring it to me. A week later try using it did not start call them, was told it would cost me $25.00 for them to check.

      Local BBB

      BBB Serving Central South Carolina & Charleston

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.