Reviews

Review Details

• Review fromTheresa V

  Date: 06/06/2025

  1 star

  Theresa V

  Date: 06/06/2025

  SCAMMERS! I was charged $147 and never received any product over 6 weeks.

  Barton Publishing

  Date: 06/13/2025

  We're sorry to hear about your frustration, but we want to clarify the facts regarding your order.
  You placed an order for 3 bottles of Healthy Heart Support and the Healthy Heart Solution Kit on April 22, 2025, and it shipped on April 24 to the address you provided at checkout. According to USPS tracking, the package was delivered on April 29, and we sent three follow-up emails with shipping and delivery updates to keep you informed. (We also have images confirming package delivery and email confirmations.)
  We did not receive any communication from you about a missing package prior to your online complaint, but we noticed that you filed a chargeback with your bank, and that refund has already been processed.
  We always recommend contacting our customer support team at [email protected] before disputing a charge—so we can investigate and resolve the matter promptly.
  We take pride in our customer service and in helping people improve their health. If you have further questions or believe there’s still an issue, please feel free to reach out.

• Review fromAnastasia L

  Date: 12/27/2024

  1 star

  Anastasia L

  Date: 12/27/2024

  I think Barton publishing is a scam. Everything they try to sell you to lower your blood sugar I found on Amazon Way a cheaper. I'm not sure if it works.

  Barton Publishing

  Date: 01/07/2025

  Thank you for sharing your concerns. We take all feedback seriously and would like to address your statements about our company and products.
  
  First, we want to clarify that Barton Publishing has been in business since 2004, with a mission to help individuals manage their health, including type 2 diabetes, through natural and scientifically supported solutions. You can learn more about us and our history here: https://bartonpublishing.com/about.
  
  Regarding your comment about our products being available elsewhere, it’s important to note:
  
  CinnaChroma is a unique formulation developed by a doctor who has been helping individuals reverse high blood sugar for decades. It includes the precise blend and dosage of ingredients specifically designed to address deficiencies commonly found in those with type 2 diabetes and to support the body’s natural ability to produce insulin.
  
  There is no equivalent product available on the market, including on Amazon, apart from our official Amazon store. Any products outside of our official store claiming to be ours are counterfeit and not associated with Barton Publishing.
  
  Additionally, we are proud to provide free educational resources to our community, including webinars on managing blood sugar without supplements, as well as customer testimonials that highlight real-life success stories. You can explore these resources here: https://www.youtube.com/@bartonwebinar.
  
  
  If you have any questions about our products or services, please don’t hesitate to contact us directly at https://bartonpublishing.com/contact. We’re happy to provide information and assist you further.
  
  Thank you for the opportunity to clarify and address your concerns.

• Review fromNorm D

  Date: 12/23/2024

  1 star

  Norm D

  Date: 12/23/2024

  I have type 2 diabetes & have been taking Joe Barton’s CinnaChroma as instructed for 90 days. There has been absolutely no lowering of my Blood Sugar level m, as they advertised there would be. I have attempted to contact them for a refund without success…

  Barton Publishing

  Date: 12/30/2024

  Thank you for bringing your concerns to our attention. We are sorry to hear that you didn’t experience the results you were hoping for with CinnaChroma. We value your feedback and are committed to addressing your concerns.
  
  After reviewing your account, we found no record of any recent attempts to contact us from the phone number associated with your order. The only correspondence we have on file is an email shortly after your purchase inquiring about the shipment status.
  
  We encourage you to reach out to us directly regarding a refund. You can contact our customer service team at your earliest convenience through this link: https://bartonpublishing.com/contact. We’d be happy to assist you further.
  
  Please note that your purchase also included the complimentary digital book, Diabetes Solution Kit, which outlines a 3-phase approach for optimal results when taking CinnaChroma. Many of our customers have found the combined approach of the supplement and the strategies in the guide to be beneficial.
  
  We sincerely apologize for any inconvenience you’ve experienced and look forward to resolving this matter to your satisfaction.

• Review fromyvette p

  Date: 10/23/2024

  2 stars

  yvette p

  Date: 10/23/2024

  Hello,
  I absolutely agree with what Jeffery W wrote -- "They are scammers! They sent me a verified email to verify my order and I declined because I found their diabetes pills on Amazon for much cheaper. They target people trying to get well and it’s just wrong. I will be going to bank and disputing the charges"
  In my very recent experience, I only authorized / selected the purchase of their eBook .I expected a charge of $19.97 -- I was flabbergasted when I accessed my AMX online account and saw a total of (almost $300.00).
  I was charged @234.00 for a 6-month supply of supplements THAT I DID NOT REQUEST.
  i emailed the company, then followed up with a telephone call to inform them to NOT send me the supplements -- I also contacted AMX.
  The eBook presented some helpful information, but there are a lot of redundancies.

  Barton Publishing

  Date: 10/25/2024

  Thank you for reaching out to us and sharing your concerns. We understand how frustrating it can be when there's confusion regarding an order, and I would like to take this opportunity to clarify what happened.
  
  
  
  When you purchased our digital eBook, there were additional offers presented for purchasing supplements, and it seems that you selected the 6-bottle option. This option was one of three choices (3, 6, or 9 bottles) to add to your order, and we made every effort to ensure the selection process was clear, including a large red button that gives customers the option to decline the offer entirely.
  
  
  
  I also want to clarify that once the credit card details are provided and the BUY NOW button is clicked, the order is processed immediately. We do not send a separate email to verify or decline the order, as the purchase is confirmed at the moment of checkout. We apologize if this caused any confusion.
  
  
  
  Our main goal is to help people get well, and we offer multiple free resources, such as BartonWebinar.com, where you can access valuable health information, advice from Dr. Saunders, and support from our health coaches. We truly want to support every customer’s health journey and provide tools to make that journey successful.
  
  
  
  Regarding your concern about finding a lower price on Amazon, please note that we only sell CinnaChroma through the official Barton Nutrition store on Amazon. There are unauthorized sellers who may undercut our price or sell counterfeit products that do not meet our quality standards. We highly recommend purchasing directly from our Amazon store to ensure you’re receiving our authentic product. You can find our official store here: https://www.amazon.com/stores/page/B4DE1CB0-BFBB-48C4-87D3-BE6B8BCE2568
  
  
  
  We understand your frustration regarding the order. While the order had already shipped when you contacted us, we are happy to assist with a return for a refund in accordance with our return policy. To resolve this matter smoothly, we’re committed to working with you and hope that with our cooperation, there won’t be a need for a chargeback.
  
  
  
  Please let us know how you’d like to proceed, and we’ll provide the necessary return steps.
  
  
  
  Thank you for your understanding, and we hope to resolve this matter for you as soon as possible.

• Review fromshpendim z

  Date: 10/22/2024

  1 star

  shpendim z

  Date: 10/22/2024

  There refund policy is fake they expect people to save empty bottles or no refund on the product that does not work save your money

  Barton Publishing

  Date: 10/24/2024

  Thank you for your feedback regarding our refund policy. I want to take a moment to clarify our process and address your concerns.
  
  
  
  Our refund policy is not "fake" but a transparent and fair system designed to give our customers the time they need to try our
  
  products and see the benefits. As stated on our refund page here (https://bartonpublishing.com/refund), we ask that customers return the empty bottles in order to process a refund. This policy ensures fairness and accountability for all parties involved.
  
  
  
  We understand that everyone’s journey to better health is different, which is why we offer a 365-day money-back guarantee—giving you plenty of time to try the product. Many of our customers have seen life-changing results, as shared in their success stories: https://bartonpublishing.com/success We also provide free resources, including direct help from Dr. Saunders on our webinars at BartonWebinar.com, along with personalized support from our health and supplement coaches.
  
  
  
  Our mission at Barton Publishing is to deliver hope and healing to every customer. If you’re facing challenges, we encourage you to reach out for guidance—we’re here to help you succeed.
  
  
  
  We believe our request to return the bottles, even if empty, is reasonable and fair, ensuring that customers who have given the product a real chance can receive their refund if needed.
  
  
  
  Thank you for your understanding, and please don’t hesitate to reach out if you need further assistance.

• Review fromJeffrey W

  Date: 10/03/2024

  1 star

  Jeffrey W

  Date: 10/03/2024

  They are scammers! They sent me a verified email to verify my order and I declined because I found their diabetes pills on Amazon for much cheaper. They target people trying to get well and it’s just wrong. I will be going to bank and disputing the charges.

  Barton Publishing

  Date: 10/04/2024

  Thank you for bringing your concerns to our attention. After reviewing your case, we confirmed that you purchased the Diabetes Solution Kit (a digital product) through fixbloodsugar.com. The confirmation email was sent to **********************, but it was returned as undeliverable.
  
  
  
  We later corrected the email during a phone call, where you also expressed interest in purchasing CinnaChroma, although that order was not finalized.
  
  
  
  
  If you're considering buying CinnaChroma elsewhere, please note that our formulation is unique, developed by Dr. Saunders, with therapeutic doses of cinnamon, chromium, vitamin D, selenium, and other key ingredients specifically designed to naturally support healthy blood sugar levels. No other product on the market offers this precise combination.
  
  
  
  If you plan to buy from Amazon, ensure it's from our official Barton Nutrition store and fulfilled by Amazon, as counterfeit products exist.
  
  
  
  Regarding your concern, if you'd like a refund for the Diabetes Solution Kit, please contact us directly rather than filing a chargeback.
  
  
  
  We’re committed to resolving this quickly and efficiently.

• Review fromSean H

  Date: 10/03/2024

  1 star

  Sean H

  Date: 10/03/2024

  Be very careful when ordering vitamins from Barton Publishing. My wife and I made the mistake of entrusting them with our health when we spent over $2,000 buying vitamins from them.
  
  None of the vitamins they sent us had any positive effect on our health. In fact, for all we know, it might have negative effects on our health. We just don’t know, yet.
  
  The order was placed in my name. But, it was “our”money, hers and mine, that paid for the two orders that, together, comprised the over $2,000 we spent.
  
  When we placed said order on October 5, 2023, we were told that we had until the same date a year from now to return the vitamins, if they didn’t work for us.
  
  But, when we called up, today, October 3, 2024, to authorize a return, we were then told that we had until October 4, 2024, which is not what we were told when we originally placed the order.
  
  And, for the record, we keep very good notes on all calls we place where we order stuff. If we're spending money, we're taking written notes.
  
  The agent we spoke to today called us a liar. So, that's defamation. I will be calling my Legalshield attorney about this, tomorrow.
  
  And, then, he hung up on us, probably because he realized that he broke civil law. Too bad for him, that won't negate his liability.
  
  Nor will Barton Publishings responsibility for telling us one thing before they took our money and then another thing when we tried to get our money back because they sold us an empty promise of improved health. Our only fault was in trusting them. Never again. Buyer beware!

  Barton Publishing

  Date: 10/04/2024

  Thank you for sharing your concerns. We’ve carefully reviewed the details (both verbal and transcriptions) of your calls and the claims made. We can confidently confirm that at no point did anyone from our team call you or your wife a liar, nor did we hang up the phone. In fact, the conversation ended with a polite goodbye on your end.
  
  Regarding your order, our 365-day money-back guarantee begins on the date of purchase, which was October 5, 2023, and expired on October 4, 2024 . We regret that the products did not meet your expectations, and we understand your disappointment. But the guarantee has expired. As stated in our policy online, the guarantee is for 365 days—not 366 days. Additionally, our health coach would never provide misinformation about the duration of the generous guarantee.
  
  If there were issues with the supplements, our health coach was available during that time to provide guidance and support.
  
  We sincerely apologize for any confusion or frustration and are happy to address any other concerns you may have.

• Review fromWENDY H

  Date: 09/14/2024

  1 star

  WENDY H

  Date: 09/14/2024

  My 83 year old Mom had a case of some kind of product sent to her in Canada from Barton Publishing. She did NOT request any product of any kind from this company. On the paperwork that came with this case it said the cost was over $400.00 US. Once it was calculated in Canadian dollars it amounted to over $700.00. However, the paper work also said it was FREE. Her credit card statement shows a transaction of over $700.00 to Barton. My Mother is on a fixed income and would/could never make this kind of purchase. She would also never make this kind of purchase as she is a cancer patient undergoing treatment and she knows that she would need to discuss any product like this with her oncologist. This company has made my Mother's life even more difficult because of all this money going out. For her to return this case of product to the company would cost her a great deal, so she won't be doing that. She hasn't opened the box so as to leave it in tact. She doesn't want or need this product. We would really like to know how her credit card was obtained by this awful company that tries to fraud the sick and elderly. FOR SHAME

  Barton Publishing

  Date: 09/16/2024

  Thank you for bringing this situation to our attention. We want to sincerely apologize for the stress this has caused your mother, especially during such a challenging time in her life. We deeply respect the health concerns of all our customers, and we certainly do not take advantage of anyone, regardless of age or condition.
  
  To clarify, we are unsure if this order was placed online or through one of our health coaches. If the order was placed with a coach, it's standard practice to review the product details, including the total cost, multiple times before the order is finalized. Additionally, some credit cards even require text verification to approve larger purchases. We take extra care to ensure our customers fully understand their orders before confirming them. We certainly would never intend to mislead or take advantage of someone, especially those facing health challenges like your mother. Our health coaches work closely with customers to discuss their specific needs, but we always recommend consulting with a healthcare provider, especially when managing a condition like cancer.
  
  The claim that the packing slip indicated the order was free is unusual, as we do not give away supplements for free. If you can provide us with the order number or a photo of the paperwork, we will thoroughly investigate this for you. Rest assured, we offer a 365-day return policy and are happy to refund the full amount less shipping costs once the product is returned. We understand that returning the product from Canada may come with additional shipping costs, but we do need the product back in order to process the refund, per our refundpolicy:  https://bartonpublishing.com/refund
  
  Please reach out to us directly so we can work together to resolve this issue. We want to make this right and appreciate your cooperation in helping us gather the necessary details. https://bartonpublishing.com/contact
  
  Again, we deeply regret the inconvenience this has caused your mother and want to assure you that we are committed to resolving the situation. Thank you for your patience and understanding.

• Review fromTina J

  Date: 08/27/2024

  1 star

  Tina J

  Date: 08/27/2024

  I attempted to make a purchase of less than 20$. They attempted to hit my credit card for over 200$. My card company caught it and denied the payment. I researched the company after I was notified and found that they are very poorly rated and practice unethical business practices.

  Barton Publishing

  Date: 08/30/2024

  Thank you for reaching out and sharing your experience. I understand your concerns, and I’d like to clarify what happened during your order process.
  
  You placed your order through BestBloodSugar.com, where the ordering process begins with entering your credit card details, followed by optional add-ons. In your order, you selected to ADD 3 bottles of CinnaChroma, which was clearly detailed, including the cost. At the top of the page, there is a message stating, "PLEASE DO NOT EXIT OR GO BACK! Your Order is Processing. Review this offer and select an option below." Additionally, there is a prominent red "No, Thank You" button if you did not wish to add these items to your order.
  
  I want to clarify that your order was declined due to insufficient funds, which is why the payment was not processed.
  
  I assure you that we do not engage in any unethical business practices. We have over one million satisfied customers who have purchased the Diabetes Solution Kit, and hundreds of thousands more who have successfully used our supplements to help manage their blood sugar levels. Additionally, we offer a free weekly webinar with a specialized doctor, where anyone—whether they've purchased from us or not—can ask questions and gain valuable insights. Check out BartonWebinar.com for videos and more information.
  
  If you have any further concerns or need assistance, please don’t hesitate to reach out. We're here to help and ensure your experience with us is positive.

  Tina J

  Date: 09/04/2024

  I choose "no thank you". As well as multiple other customers did and were done the same way, per the reviews on here. Also my card was not declined due to insufficient funds. My card company notified me they had denied it because it was suspicious. Wanted me to verify the purchase. When I told them no, they cancelled that card, and sent me a new one. So if you received an insufficient funds denial it was probably because you tried to run it again.

• Review fromPeggy C

  Date: 06/18/2024

  1 star

  Peggy C

  Date: 06/18/2024

  I ordered the online information on Lowering Blood Pressure. Couldn't get it to work. So , I ordered the physical book and 3 bottles of their Turmeric BP that's supposed to be a MIRACLE $135.00. By the time I got the mail order, I didn't need any of it. I had already lowered my BP by 40 points. Now they demand that I return them for a refund. By the time I pay a taxi cab $20 to the post office $20 back home and the postage to send everything back to them where the tracking number I might get my money back and I might not some just marking it up to stupidity on my part. I will just take the capsules and put the book in the trash I'm 76 years old this is too much. But I know one thing I will never order anything from them again!!

  Barton Publishing

  Date: 06/21/2024

  Thank you for reaching out and sharing your experience. I’m sorry to hear about the difficulties you’ve faced and understand your concerns.
  
  
  
  Our refund policy, which is clearly stated on every offer page, on your receipt, and readily available online, requires that returned items must be sent back to us at the owners expense. We understand that returning the items might be challenging for you, especially considering the costs associated with transportation and postage.
  
  
  
  We are glad to hear that you have already reduced your blood pressure.. If returning the items is not feasible for you, we recommend using the supplements as they can still provide health benefits. While we cannot make exceptions to our return policy regarding covering shipping costs or cab fare, we hope that the supplements will still be of value to you.
  
  
  
  Your feedback is important to us, and we strive to improve our services and policies based on customer experiences.
  
  If you need further assistance or have additional questions, please do not hesitate to contact us: https://bartonpublishing.com/contact
  
  Thank you for your understanding.