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Find a Location

Thompson Auto has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Thompson Auto

      2017 E Highway 44 #15 Rapid City, SD 57703-2234

    • Thompson Auto

      2930 Cambell St Rapid City, SD 57701

    Business ProfileforThompson Auto

    Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company provides used cars for sale and services.

    Business Details

    This is a multi-location business.

    Find a Location

    Thompson Auto has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Thompson Auto

        2017 E Highway 44 #15 Rapid City, SD 57703-2234

      • Thompson Auto

        2930 Cambell St Rapid City, SD 57701

      Location of This Business
      2017 E Highway 44 #15, Rapid City, SD 57703-2234
      BBB File Opened:
      6/16/2020
      Years in Business:
      5
      Business Started:
      11/8/2018
      Business Incorporated:
      12/3/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Antonio Thompson, Owner
      Contact Information

      Principal

      • Mr. Antonio Thompson, Owner

      Customer Contact

      • Mr. Antonio Thompson, Owner

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/21/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I bought a car in late August 2022 from Thompson Auto and also purchased an extended warranty from them for my ******** ***. A week after I bought the car I realized the car had no heater in it and kept over heating so I called Tony ******** the owner and he said bring the car in but not until November so I was without a car. I did take the car in November 26th and dropped off it wasn't finished until January 24th which I did make car payments , when I picked the car it still didn't have a heater and sounded worse than before. Since this time Tony ******** has not answered any of my calls , refuses to meet with meet and no resolution to the car, he won't speak to me and never get any response or information when I do call.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Christipher M

      1 star

      10/25/2022

      Bought a 2007 ******** Pacifica from Tony ******** of ******** Auto on highway 44 rapid City South Dakota Tony had my wife and I fill out docusigned paperwork and my wife is the only one that ended up on the title when we went to title it I don't even exist but I signed paperwork went to my emails that state payment and purchase and none of our information is correct made three payments of $150 each traded in a 2004 **** focus for $1,200 are total is 1650 that we've paid with trade in and three payments drove the vehicle 1,000 miles within the first month moved out of state as we were using the first thousand miles of the vehicle to go to work to make money and the transmission completely went out left my son my wife and I stranded on the side of the road for 3 days as we couldn't get a hold of ******** Auto or Tony ******** from ******** Auto for that matter to help us get a room help us tow the vehicle somewhere where he could pay to fix it well we finally were able to rely on somebody we knew to come drive eight and a half hours to haul the car back with us that's 16 I'm sorry 17 hours of round trip driving for a man in his late 80s to haul this lemon this 2007 ******** Pacifica to where we are now in the state of Oregon the car **** out just a little over halfway from rapid City South Dakota to Klamath falls Oregon and now I'm out here for work and can't work because I have no vehicle and I can't afford the amount of money needed to fix the vehicle which actually cost more to fix than the actual full purchase of the vehicle which I am not going to make it's very unfortunate for me and the other people that have done business with ******** Auto because Tony ******** hides behind his secretaries and does not call back we are now 2 weeks since the transmission went out on our lemon 2007 ******** Pacifica that we bought from ******** Auto Tony ******** has made no effort to contact us or end our contract or pay us our money back or help getting it fixed sincerely Cm

      Local BBB

      BBB of Midwest Plains

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