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          Twin City Buick has 1 locations, listed below.

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            Business ProfileTwin City Buick

            New Car Dealers
            BBB accredited business

            Contact Information

            3046 Alcoa Hwy

            Alcoa, TN 37701-3187

            Get Directions
            Visit Website
            Email this Business
            (865) 970-2977

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/1/1990

            Years in Business: 68

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            3046 Alcoa Hwy, Alcoa, TN 37701-3187
            Email this Business
            BBB File Opened:
            1/1/1989
            Years in Business:
            68
            Business Started:
            5/1/1956
            Business Started Locally:
            5/1/1956
            Accredited Since:
            8/1/1990
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 3942 for this business, issued by Tennessee Motor Vehicle Commission. The expiration date of this license is 11/30/2024.

            These agencies may include:

            Tennessee Motor Vehicle Commission

            500 James Roberts Parkway

            Nashville TN 37243

            (615) 741-2711

            http://verify.tn.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Twin City Motors, Inc.
            Contact Information

            Principal

            • Mr. Charles Stephens, Manager

            Customer Contact

            • Mr. Charles Stephens, Manager
            Additional Contact Information

            Fax Numbers

            • (865) 970-6426
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/30/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I bought a truck that was giving issues within 3 days of purchase. I have had the truck in their shop to get serial things fixed. Issues the began within days of purchase and have not been fix: Ac does not cool the truck Truck dies mid trip or won't start Dash displays issues all the time.
            Read More
            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jo T

            02/08/2023

            Buy a 2010 Buick Lucerine. Take it home and found out I was leaking engine oil. Take it back for a quote for repairs and the service advisor tell me to leave it like that and check the oil frequently. Wouldn’t give me a price for repairs or tell me exactly what was wrong with it. Like that wasn’t enough he was rude to us. Ask to talk with a dealership manager, he didn’t even show any sign of interest at all. He said I will call you later and two weeks later he hasn’t. Take this manner to GMC corporation and they also told me I will call you back and never did. Also we went and talk with Twin City dealership Manager and the only thing that he keep saying was I’m sorry. He even said that is hard to find parts for a Buick Lucerine.. Seriously…… End it taking the car to a private shop and I was fix the same day with no problems. That dealership is a JOKE so please do yourself a favor and do not buy from them or any Twin City Dealership PERIOD.. They all operate the same way.
            Read 1 More Customer Review

            Local BBB

            BBB of Greater East Tennessee

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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