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Find a Location

Long of Chattanooga has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Long of Chattanooga

      6035 International Dr Chattanooga, TN 37421-1617

      BBB Accredited Business
    • Long of Chattanooga

      1900 Congress Pkwy S Athens, TN 37303-2812

      BBB Accredited Business
    • Long of Chattanooga

      6039 International Dr Chattanooga, TN 37421-1617

      BBB Accredited Business
    • Long of Chattanooga

      PO Box 23870 Chattanooga, TN 37422-3870

      BBB Accredited Business
    • Long of Chattanooga

      PO Box 25075 Chattanooga, TN 37422-5075

      BBB Accredited Business

    Business ProfileforLong of Chattanooga

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1960

    Years in Business: 65

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers the sale of new and used cars, and service vehicles.

    Business Details

    This is a multi-location business.

    Find a Location

    Long of Chattanooga has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Long of Chattanooga

        6035 International Dr Chattanooga, TN 37421-1617

        BBB Accredited Business
      • Long of Chattanooga

        1900 Congress Pkwy S Athens, TN 37303-2812

        BBB Accredited Business
      • Long of Chattanooga

        6039 International Dr Chattanooga, TN 37421-1617

        BBB Accredited Business
      • Long of Chattanooga

        PO Box 23870 Chattanooga, TN 37422-3870

        BBB Accredited Business
      • Long of Chattanooga

        PO Box 25075 Chattanooga, TN 37422-5075

        BBB Accredited Business
      Location of This Business
      6035 International Dr, Chattanooga, TN 37421-1617
      BBB File Opened:
      1/1/1959
      Years in Business:
      65
      Business Started:
      1/1/1959
      Business Started Locally:
      1/1/1959
      Business Incorporated:
      2/9/1988
      Accredited Since:
      1/1/1960
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 3768 for this business, issued by Department of Commerce & Insurance/TN. The expiration date of this license is 5/31/2025.

      These agencies may include:

      Department of Commerce & Insurance/TN

      500 James Robertson Parkway, Davy Crockett Parkway

      Nashville TN 37243

      (615) 741-2241

      https://www.tennessee.gov/commerce

      BBB records show a license number of 10134 for this business, issued by Department of Commerce & Insurance/TN. The expiration date of this license is 9/30/2025.

      These agencies may include:

      Department of Commerce & Insurance/TN

      500 James Robertson Parkway, Davy Crockett Parkway

      Nashville TN 37243

      (615) 741-2241

      https://www.tennessee.gov/commerce

      Type of Entity:
      Corporation
      Alternate Business Name
      • Long Hyundai of Chattanooga
      • Long Hyundai
      • Mercedes Benz & Long of Chattanooga
      • Chattanooga Volvo
      • Long Hyundai, Inc.
      • Long Chevrolet, Buick, GMC in Athens
      Hours of Operation

      Sales

      M:
      9:00 AM - 8:00 PM
      Sa:
      9:00 AM - 7:00 PM

      Service

      M:
      7:30 AM - 6:00 AM
      Sa:
      9:00 AM - 6:00 PM
      Business Management
      • Mr. Nelson Long, Owner
      Contact Information

      Principal

      • Mr. Nelson Long, Owner

      Customer Contact

      • Mr. Nelson Long, Owner
      • Mr. Richard Meisemann, Controller
      • Mr. Thomas Nicholas, General Manager
      • Mr. Alan Long
      • Saphura S. Long
      Additional Contact Information

      Fax Numbers

      • (423) 308-0517
        Primary Fax
      • (423) 892-8329
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      23 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/09/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased my hyundai santa fe 2017 in 2021. i was under the impression i have 100,000 miles from the date of purchase for service warranty which i had around 40,000. i can not find those documents, however they have not provided me documentation showing otherwise. i have not had any issues with my vehicle other than needing oil changes. i took my vehicle to the service center January 5th for oil change. Nothing was stated to me about any issues with my vehicle. I took my vehicle back for oil change March 12th and the rep ******* ******* advised me i need a new engine due to some damage that had been going on for a long time. i am nota mechanic so i was unaware until they told me. On the document they give me at the end of the oil change states i have 175,000 miles on my car which is in their system, HOWEVER, my vehicle at that time had 119,000. They state, there is nothing they can do because my service warranty is out at 100,000 miles. Which they have not proven. Also in January when i brought the vehicle in , why did no one say anything then? i have 4 kids that i transport and that could have put me and my family in alot of harm and danger due to not knowing my engine was bad. the manager was rude ( *** *******). i called again to speak with *** *******, ( manager boss). he would not return call. he had ******* to text and tell me bring vehicle in. they inspected the vehicle, said there is nothing they can due because of warranty expired and sent me a invoice saying it would cost 10,000 to get fixed. now i am without a car, that i owe 27,000 on and pay 573.00 a month that i can not even drive. horrible customer service and lack of communication. my car could have cut off or anything from january to march with 4kids in the car. a mechanic is suppose to tell a customer these things. why was i not advised in january?
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brian B

      1 star

      06/13/2024

      Worst dealership I have ever done business with. Bought a used car and it had problems the afternoon I took it home. Been in their service area several times and they haven’t been able or willing to fix it under their 100 day warranty.

      Local BBB

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