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Find a Location

Easy Auto has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Easy Auto

      1800 Mount Vernon Dr NW Cleveland, TN 37311-3500

      BBB Accredited Business
    • Easy Auto

      100 25th St NE Cleveland, TN 37311-3943

      BBB Accredited Business
    • Easy Auto

      1954 Shorter Avenue NW Rome, GA 30165

      BBB Accredited Business
    • Easy Auto

      3024 E Walnut Ave Dalton, GA 30721-8769

      BBB Accredited Business
    • Easy Auto

      5610 Ringgold Rd Chattanooga, TN 37412-3132

      BBB Accredited Business

    Business ProfileforEasy Auto

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/3/1991

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company specializes in auto sales and financing.

    Business Details

    This is a multi-location business.

    Find a Location

    Easy Auto has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Easy Auto

        1800 Mount Vernon Dr NW Cleveland, TN 37311-3500

        BBB Accredited Business
      • Easy Auto

        100 25th St NE Cleveland, TN 37311-3943

        BBB Accredited Business
      • Easy Auto

        1954 Shorter Avenue NW Rome, GA 30165

        BBB Accredited Business
      • Easy Auto

        3024 E Walnut Ave Dalton, GA 30721-8769

        BBB Accredited Business
      • Easy Auto

        5610 Ringgold Rd Chattanooga, TN 37412-3132

        BBB Accredited Business
      Location of This Business
      1800 Mount Vernon Dr NW, Cleveland, TN 37311-3500
      BBB File Opened:
      10/8/1991
      Years in Business:
      33
      Business Started:
      1/1/1991
      Business Started Locally:
      1/1/1991
      Business Incorporated:
      10/19/1976
      Accredited Since:
      10/3/1991
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 58045 for this business, issued by Department of Commerce & Insurance/TN. The expiration date of this license is 1/31/2025.

      These agencies may include:

      Department of Commerce & Insurance/TN

      500 James Robertson Parkway, Davy Crockett Parkway

      Nashville TN 37243

      (615) 741-2241

      https://www.tennessee.gov/commerce

      BBB records show a license number of 5413 for this business, issued by Department of Commerce & Insurance/TN. The expiration date of this license is 4/30/2026.

      These agencies may include:

      Department of Commerce & Insurance/TN

      500 James Robertson Parkway, Davy Crockett Parkway

      Nashville TN 37243

      (615) 741-2241

      https://www.tennessee.gov/commerce

      Type of Entity:
      Corporation
      Alternate Business Name
      • Easy Auto Credit, Inc.
      Business Management
      • Mr. Shane Gibson, Vice President/CFO
      Contact Information

      Principal

      • Mr. Shane Gibson, Vice President/CFO

      Customer Contact

      • Mr. Shane Gibson, Vice President/CFO
      Additional Contact Information

      Fax Numbers

      • (423) 559-9493
        Primary Fax
      • (423) 622-8792
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/28/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Resolved
      My son purchased a car from Easy Auto this past summer. Due to current circumstances he is unable to make the payments so they are after the co-signer for the money, which is understandable. The co-signor's plan was to refinance the car with her credit union where she is in good standing. What we found out was Easy Auto overcharged these young, inexperienced buyers so much so that likely no bank will be able to refinance the loan. The interest rate is astronomical, due to a poor credit rating, but the car itself was way overpriced. Easy Auto claims they give people second chances. Really, they just dig a big hole for people who don't know any better and/or are desperate for a reliable source of transportation to maintain employment, which is such a shame. We tried talking with the business to come to some sort of resolution and they have not been helpful. Instead of compromise they immediately jump to talk of repossession and wage garnishment.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Terry C S

      5 stars

      08/10/2023

      Zach C**** at Easy Auto in Cleveland TNIS amazing! He has helped us get in to two of our most recent vehicles and has made the process easy and painless.

      Easy Auto Response

      03/13/2024

      Thank you for this positive feedback! We agree that Zach is wonderful, but it is nice to keep hearing this from customers as well!

      Local BBB

      BBB of Southeast Tennessee & Northwest Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

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