Business ProfileforHunter Fan Company

I have a log standing issues with a Hunter Regalia 60 Fan that was originally purchased from Lowes in 2016. This fan motor failed after 4+ years of use. Hunter Fans advertises a lifetime warranty for fan motors; **************************************************************************************************************************************************** They replace my first Hunter Regalia Fan because of motor failure and the subsequent fan replacement they sent me has now failed as well. I have been emailing back and forth with Hunter ******************** for the past couple of days, only to have them tell me theyre not going to replace the fan. This is contrary to their warranty specifications as publicly advertised. They are false advertising publicly and no upholding their own consumer warranty, which is both unlawful and illegal. email.************** (Hunter Fan)Jul 10, 2024, 15:05 CDT Hello *************************, Thank you for contacting Hunter Fan Company, maker of Hunter and Casablanca fans. As a follow-up, it looks like you bought this fan at ****** and there is no replacement that we have sent to you. In this case, if you want to return the fan you can go to ****** store. We appreciate your business. If you need further assistance, please reply to this email or see below for other ways to contact us.For Hunter fans: Visit *************************************** or call us at **************. Our Hours of operation are Monday through Friday 8:00 AM to 6:00 PM CST.For Casablanca fans: Visit ***************************************/casablanca, or call us at **************. Our hours of operation are Monday through Friday 8:00 AM to 5:00 PM CST. Ticket Number: ******* Sincerely,****** Support Specialist It matters not where the fan was purchased, they are responsible for upholding and ensuring their own manufactures warranty. They have not done so as Hunter advertises. I want my broken fan replaced at their cost as per their own warranty specifications