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Find a Location

Landmark Recovery has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Landmark Recovery

      720 Cool Springs Blvd STE 500 Franklin, TN 37067-7259

    • Landmark Recovery

      2412 N Ann Arbor Oklahoma City, OK 73127

    • Landmark Recovery

      2000 S Blackhawk St Aurora, CO 80014-1418

    • Landmark Recovery

      6330 Digital Way Indianapolis, IN 46278

    • Landmark Recovery

      3371 N Buffalo Dr Las Vegas, NV 89129-6283

    Business ProfileforLandmark Recovery

    Drug Addiction Treatment
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Landmark Recovery has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Landmark Recovery

        720 Cool Springs Blvd STE 500 Franklin, TN 37067-7259

      • Landmark Recovery

        2412 N Ann Arbor Oklahoma City, OK 73127

      • Landmark Recovery

        2000 S Blackhawk St Aurora, CO 80014-1418

      • Landmark Recovery

        6330 Digital Way Indianapolis, IN 46278

      • Landmark Recovery

        3371 N Buffalo Dr Las Vegas, NV 89129-6283

      Location of This Business
      720 Cool Springs Blvd STE 500, Franklin, TN 37067-7259
      BBB File Opened:
      9/1/2021
      Type of Entity:
      Limited Liability Company (LLC)
      Contact Information

      Principal

      • Mr. Matt Boyle, CEO

      Customer Contact

      • Mr. Matt Boyle, CEO
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/11/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      date: Feb 2-7, 2023 during intake they took my valuables put them in a container with a list of the contents of said container. they took my phone, my house keys, and wallet which included all my cards as well as $78 in cash. I was hesitant, but was promised i would see them lock it in the container so id know it had to be staff if something did come up missing and that it would be locked in a cabinet only accessible to the man in charge of the whole facility, so i reluctantly gave up my belongings and signed off on it being locked up in the *************. the lack of care and my meds being given to me so sparatically caused me to have a seizure where i was taken to hospital. hospital staff wouldnt send me back to finish my ten days because they doctors call the place party center of america because of the number of er patients they treat from overdosing at the facility way after any chances of that being a possibility, and were surprised to hear i wasnt there because i was high but because they didnt give me my meds when i should've had them i wasn't told when it was time to eat and only had 3 cans of soda and thats all i had for those 5 days. I was so weak nurses had to hold me up to do any test the social worker told me i could go back home and should definitely choose a different facility and when i did i went back to collect all my belongings. theyd brought it out in 2 trash bags instead of the bags they were packed in, and told me itd just be a couple minutes for the boss to get my locked away stuff. i waited so long i started to question the size of the trash bags in comparison to the amount of stuff i had and as soon as i opened the one bag the boss brings out my phone wallet and keys opens the container in front of me so i didnt think to check to make sure my cash was still there i get home they kept most of my clothes my winter coat and my cash gone tried calling phone always busy and chat agents stopped responding once i said something to them about it

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Wendy M

      1 star

      12/13/2023

      Landmark Recovery cares more about profit than helping your loved one. My son used $10,000 left to him by his grandmother when she passed to get into Landmark for the 1st half of a 35 day program only to be told on day 3 of detoxing that the facility was going to be shutdown and he had to leave. The VP and case manager of the Las Vegas facility told him and myself that he could either transfer to their Colorado facility or get a full refund and select another rehab company. Because we lived in CA we decided it would be best to get the refund and move him to a CA facility. Long story short they refused to refund our $10,000, would not return our calls and refused to give me contact info for their CEO. Shame on you for taking advantage of a patient and putting him out on the street while still detoxing and steeling $10,000. Thankfully we had the means to help him and he was able to find a rehab that really cares, unlike Landmark!! Again, shame on you for taking our $ and putting my son in such a dangerous situation.

      Local BBB

      BBB of Middle Tennessee

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