We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Thrift Shop

A & C Business Enterprises LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Thrift Shop.

Complaints

This profile includes complaints for A & C Business Enterprises LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

A & C Business Enterprises LLC has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/06/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went to the store because I had lost my job and was trying to find items to buy to resale to help take care of my family. One item that was purchased was a grow lamp which comes with several different things in the box. When I went to check out they check your boxes, the guy checking the Items took several of the things that belonged to the item out and said they wasn't supposed To be in there. I told him to look at the box or directions to see and he wouldn't. I went ahead and purchased the item hoping I have something at home to make it work. When I got home I realized I didn't have anything to make it work I called the store back to talk to the manager. I told them what had happened and she told me they had already done away with the items that was supposed to go with my item. She then told me I could bring the item back and get a refund I told her the store was about an hour away and that would be a waste of time and money and I ask if maybe next time I can get a few free items for my time and trouble she said she would have to ask the general manager****.. I talk to her on and off for the whole week because**** didn't want to give anything free for my time, trouble and gas.**** called me several days later saying I could either have one free item or bring the other item back. I explain to him that I live about an hour away and that five dollars plus tax wasnt worth my time, he was very rude and hateful but funny agreed on 2 free*******. When I went back to get those two free items**** was a total jerk. I was told I was Banned from the store due to the person beside me trying to steal stuff. I have called multiple stores and even emailed trying to find away to see what's going on. I have yet to get a callback or anything from the store except for we will check into this. This all happened about 6 months ago or longer now. I tried going to a store but couldn't purchase anything Because they said corporate had banned me. My question is WHY,

      Business Response

      Date: 08/10/2022

      Business Response /* (1000, 5, 2022/08/09) */
      Both ************ and her accomplice ************* were banned from our stores as of April 9, 2022 after they were caught stuffing boxes and bags with extra items at our location in ******, GA. This is considered attempted theft as they would have been charged for fewer items than they received. They were informed of the ban when they were asked to leave the store on that day.

      ***** then began calling different locations and harassing staff members and threatening legal action.

      ***** then shopped at both our ****** and ****** locations consistently because she was not recognized by the staff since her ban with the last recorded visit on July 17, 2022. ******** has been doing the same and was asked to leave on August 6, 2022, because of his ban. We also discovered he was stuffing his bags on this trip.

      Because of stuffing their bags in an apparent attempt to steal items and harassing our staff, we are upholding the ban of these two individuals.

    A & C Business Enterprises LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.