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Business ProfileforTommie's Plumbing
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 281 Bandy Rd, Greeneville, TN 37743-7551
- BBB File Opened:
- 10/17/2013
- Years in Business:
- 10
- Business Started:
- 10/12/2013
- Business Started Locally:
- 1/1/2001
- Accredited Since:
- 10/17/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 4044 for this business, issued by Department of Commerce & Insurance
These agencies may include:
Department of Commerce & Insurance
500 James Robertson Parkway
Nashville TN 37245
- Type of Entity:
- Sole Proprietorship
- Hours of Operation
Primary
- M:
- 8:00 AM - 4:00 PM
- T:
- 8:00 AM - 4:00 PM
- W:
- 8:00 AM - 4:00 PM
- Th:
- 8:00 AM - 4:00 PM
- F:
- 8:00 AM - 4:00 PM
- Business Management
- Mr. Thomas Haire, Owner
- Contact Information
Principal
- Mr. Thomas Haire, Owner
Customer Contact
- Mr. Thomas Haire, Owner
- Additional Contact Information
Phone Numbers
- (423) 788-9343Other Phone
Email Addresses
- Primary
- (423) 788-9343
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/04/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Rosemary M
07/22/2024
Tommie's Plumbing Response
07/23/2024
I am sorry we do not have a Rosemary **** in our system. We also checked our Tommie's Heating & Air page and we can not find it. We would need this address to know exactly what is going on.
This is a price complaint. We can justify all of our pricing. Sure you can get it cheaper somewhere else but we are a company with multiple employees that is licensed and insured.
Tommie's Plumbing Response
07/25/2024
I just wished you were at home when we went there. Angela and her mother were there and we discussed everything in detail about what we were doing. They understood and that is why they wanted to go with a new unit. They even wrote us a check in full for the unit. Then you called Angela the next day and told her that they should not go with us because they do not have the money to do that. We made a deal with them that if we cleaned the indoor and outdoor units to help them get some air until we were able to install the new unit. If they changed their mind they would be charged for the cleaning, and they agreed.
There is no way anyone can clean the indoor and outdoor units for ***. We were there for 3 hours and gave a price upfront before we did anything.
Our unit price is competitive with the other companies in the area. We do a lot more than other companies. We do not charge any extra for warranties. We give a 12-year warranty on the unit and 12-year warranty on parts and labor and a 5-year warranty on thermostats. You can not get that anywhere else.
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