Business ProfileforGrayson BMW

On May 30th 2024 I began working with an out of state sales associate of Grayson BMW by the name of ***** *****. After viewing the online info and photos, Mr ***** agrees to send me a walk-around video (on file) on how immaculate the vehicle is. I specifically informed Mr ***** that I have purchased used vehicles before and that they are called used for a reason. "However, Mr *****, before I drive four hours, could you please tell me are there ANY obvious damages or concerns with this vehicle." Mr *****, again, assures me that he has checked the vehicle, driven the vehicle and it's an "immaculate machine". I informed him I would be there tomorrow to look at the car and purchase the car if it's what he says it is. At this point he informs that he will need insurance, DL, credit info, and $1k deposit to hold the car for less than 24hrs. At this point I emailed Mr ***** and informed him that the credit app will have to wait until tomorrow but I will send insurance, DL, and $1k deposit to go towards the purchase of the vehicle (email on file).. I get to the dealership let the car run while I inspect it. The vehicle appears to have come from an auction and has red stains on the rear carpet (not pictured or shown on walk-around video), the rear cup holder falls completely to the floor, and the walls of the cargo department were beyond scratched. *AGAIN, ALL I ASKED WAS TO BE MADE AWARE OF ANY ISSUES OR COSMETIC FLAWS BEFORE I DROVE FOUR HOURS TO PURCHASE THIS VEHICLE... I am filing this claim, just as many others have done against the USED CAR SALES TACTICS of Grayson BMW. I am requesting the refund of the $1,000 good faith payment that was made towards the advertised vehicle. I will also file a claim with TN AG's Office, as this seems to be a common trend between many of the Grayson Auto Dealerships as of late. **Please let me know if any additional supporting emails, docs, pics, and/or videos are needed. Thanks!