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Find a Location

Woods & Water Realty has 1 locations, listed below.

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    Business ProfileforWoods & Water Realty

    Real Estate

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6700 Baum Drive Suite 6, Knoxville, TN 37919
    BBB File Opened:
    8/9/2018
    Contact Information

    Principal

    • Jason Benton

    Customer Contact

    • Jason Benton

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/20/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Date of transaction: March 25, 2017 (actual date of contract signing) Amount of money paid: $28,500.00 (unsecured loan) for 1 acre lot. The business committed to provide: I made my intention known that I would place a Boat and Camper on the lot to fish from Lake Greenwood. Saleswoman said I must purchase a lot to fish on lake, but did not tell me that a boat or camper could not be put on the lot. Nature of dispute: It was months (year) later that I was told boat or camper are not allowed on lots and that the saleswoman should have told me that at the time. Whether the business has tried to resolve the problem: No, neither Grand Harbor Resort, Grand Harbor Club in Greenwood, SC., or Woods & Water Realty LLC., Knoxville, TN have committed to do anything; with the exception: (1) Grand Harbor & Club states that it the fault of Woods & Water Realty (hired to make sales for Grand Harbor), if they didn't provide and go over the By-Laws with me at the time of sale I need to discuss this problem with them. (2) Woods & Water Realty Representatives stated that yes, these By-Laws I should have received at time of sale. I replied that they were sent in the mail to me in July 2017 (months later) asking me to sign and return them so I signed and sent them back. Yet even at that time I was unaware that a boat or trailer could not be placed on the lot. I would not have purchased the lot knowing I could not have the boat and camper on it. I am seeking the money spent in membership dues, estate taxes, Club and POA fees, and maintenance fee for upkeep of a lot I can't use.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Rose P

    1 star

    06/27/2023

    After weeks of communication with their Land Consultant preparing for a "Liquidation" of Cherokee Lake lakefront property, he continued to plan a one on one showing for us "before the crowds would show up at the advertised time of 2-4 pm " on June 24, 2023, even "looking for a place where he could meet us so we could follow him to the site"; per his instructions a few days before, we found our meet-up point was clearly not just to meet us but approximately 100 people being registered and placed in a tent awaiting as the consultant put it "change of plans" many many uniformed representatives were assigned to different couples to drive to the site led by police to guarantee a quick procession. My husband and I immediately sensed a "time share" type ambush and not anything as personal as our consultant wanted us to think it would be so we informed him of our feelings of betrayal and left. We should have read reviews on this business before we drove 4 hours to find out what an ambush they would attempt and that the BBB would not accredit them due to past behavior. Always do your due diligence first.

    Local BBB

    BBB of Greater East Tennessee

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