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Find a Location

Bearden Behavioral Health has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bearden Behavioral Health

      162D Market Place Blvd Knoxville, TN 37922-2337

    • Bearden Behavioral Health

      194B Market Place Blvd Knoxville, TN 37922

    Business ProfileforBearden Behavioral Health

    Therapy
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Bearden Behavioral Health has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bearden Behavioral Health

        162D Market Place Blvd Knoxville, TN 37922-2337

      • Bearden Behavioral Health

        194B Market Place Blvd Knoxville, TN 37922

      Location of This Business
      162D Market Place Blvd, Knoxville, TN 37922-2337
      BBB File Opened:
      5/20/2021
      Contact Information

      Principal

      • Dawn Fortich, Clinical Director

      Customer Contact

      • Dawn Fortich, Clinical Director
      Additional Contact Information

      Fax Numbers

      • (865) 313-2149
        Other Fax

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/19/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      On December 18th 2023, I requested my medical records from Bearden Behavioral Health to be sent to Chattanooga Behavioral Alliance, and not only did the people at Bearden hang up on me several times, but they were rude and transphobic towards me after I had been a patient there for the last 4-5 years. As well, ******* (who would not give me her last name because she was scared after I threatened to report her to the BBB) said she was going to help me then continued to be rude, as well as another staff member. All I want is my medical results to be sent to Chattanooga Behavioral Alliance so I can get the proper treatment I need while in this new city that I have moved to, I do not appreciate how Bearden treated me, and I would like to report their behavior. I would also like to be rest assured that my medical records can get sent to the proper facility so I can get the proper service I desire.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dan G

      1 star

      10/28/2021

      My son went to Bearden Behavioral Health for therapy for over 4 years. There was little progress made. Their office is unorganized, they are always running late, double booking appointments, etc. After paying them for 4 years of appointments they refused to provide me with my child's records which they are legally obligated to provide. This place lacks effectiveness and integrity.

      Local BBB

      BBB of Greater East Tennessee

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