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Find a Location

Cabinets To Go has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cabinets To Go

      2350 W.O. Smith Drive Lawrenceburg, TN 38464

    • Cabinets To Go

      5604 Highway 153 Hixson, TN 37343-3725

    • Cabinets To Go

      11780 Philips Highway Jacksonville, FL 32256

    • Cabinets To Go

      3050 W.O. Smith Drive Lawrenceburg, TN 38464

    • Cabinets To Go

      650 Burnet Ave. Syracuse, NY 13203

    Business ProfileforCabinets To Go

    Cabinet Doors
    Multi Location Business

    Additional business information

    Additional Info:
    This company has a pattern of complaint alleging sales practice issues and product issues. Specifically, consumers allege they've paid thousands of dollars for cabinets that were not installed professionally, and the cabinetry and hardware are often wrong or do not operate properly. One consumer alleged they were over charged for their counter tops as the measurements were more than the actual counter size.

    On March 24, 2022, BBB contacted the company to request their voluntary cooperation in eliminating the pattern of complaints. However, the business failed to respond.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    74 complaints closed in last 3 years

    17 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Cabinets To Go has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cabinets To Go

        2350 W.O. Smith Drive Lawrenceburg, TN 38464

      • Cabinets To Go

        5604 Highway 153 Hixson, TN 37343-3725

      • Cabinets To Go

        11780 Philips Highway Jacksonville, FL 32256

      • Cabinets To Go

        3050 W.O. Smith Drive Lawrenceburg, TN 38464

      • Cabinets To Go

        650 Burnet Ave. Syracuse, NY 13203

      Location of This Business
      2350 W.O. Smith Drive, Lawrenceburg, TN 38464
      BBB File Opened:
      1/20/2017
      Business Management
      • Madisenne Burdock, Store Manager
      • Ms. Sonya Campbell, Supervisor
      Contact Information

      Principal

      • Ms. Sonya Campbell, Supervisor

      Customer Contact

      • Jerry Burdock, Founder/CEO
      • Madisenne Burdock, Store Manager
      • Ms. Sonya Campbell, Supervisor
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      74 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kelly C.

      1 star

      09/17/2024

      Before you buy: if you love your new home, don't let this company ruin it for you. Pay more for a reputable CABINET MAKER AND INSTALLER. They don't vet their Installers, but Sub-SUB contract to unvetted entities. Bottom line: Cheap Cabinets (warranty? good luck), FRAUDULENT, UNVETTED INSTALLERS, and poor customer service. Trust your gut. ********* ***** (owned by *** ********), and TN Cabinets to Go customer service are HORRIBLE. NO LIFETIME WARRANTY IS WORTH THE GRIEF. I am highly unsatisfied with CTG Supervisor Christy NOT owning the problem, follow-up, and resolution. She forgot that I filed a complaint and tried to send the SAME installer back to my home vs canceling their contract). I ordered minibar cabinets in May and it's Sept. The job isn't complete plus the cabinets are in bad shape. She refused a refund and offered the same con man back in my home to fix the problems. If you buy cabinets from CTG, know that the same guy John who came to my house could come to yours. CTG sent ********* ***********, a new guy with no legitimate Business Address at the GA Sec of State (or even at CTG or ********* *****) to do my job. CTG told me the installers could do extra work. I paid John (upfront like I paid CTG) $1050 for plumbing, electrical, and the door pulls. He botched everything he touched. The GFCI outlets don't work. I have scratches, holes, and crooked cabinets like my house is a flip home. Some cabinets were damaged upon delivery. Others were damaged by John as he taught his crew the process at my home on my dime. BUT THESE CHEAP PAINTED CABINETS SHOULD NOT SCRATCH SO EASILY. Knowing that John conned me and at least one other CTG customer (on ****** check out ********* *********** *** in GA - our complaints are the same) Christy CONTINUED TO WORK WITH LYING JOHN. Knowing she can't find ** on a map when we looked. They don't care about you, service, or your safety. They'll take your money and let everything fall apart. Literally. It's NOT WORTH IT

      Local BBB

      BBB of Middle Tennessee

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