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Find a Location

Music City Autoplex, LLC has 1 locations, listed below.

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    Business ProfileforMusic City Autoplex, LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/15/2015

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers the sale of pre-owned vehicles.

    Business Details

    Location of This Business
    2430 Gallatin Pike N, Madison, TN 37115-2023
    BBB File Opened:
    5/6/2015
    Years in Business:
    12
    Business Started:
    6/1/2012
    Business Incorporated:
    5/31/2012
    Accredited Since:
    5/15/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. John Hooper, Director of Operations
    • Mr. Van Stewart, Co-Owner
    • Mr. Wesley Haines, Co-Owner
    • Mr. Bryan Baxter, Co-Owner
    Contact Information

    Principal

    • Mr. John Hooper, Director of Operations

    Customer Contact

    • Mr. John Hooper, Director of Operations
    • Mr. Van Stewart, Co-Owner
    • Mr. Wesley Haines, Co-Owner
    • Mr. Bryan Baxter, Co-Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    17 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    isaiah m

    1 star

    12/20/2023

    my name is ****** ******** i hope someone who can help read this but i was scammed out of 22k i had purchased a car with warranty i was also denied bringing the car back before the 30 days. i had took my car in for service within two weeks of purchase i was overcharged fixing the car my papers says 100 will come out of my pocket anything under the warranty but it was 500 instead a total of 5 times they kept my car and changed the odometer i was sent everywhere and i finally saved up the money to take it to my own mechanic they had down the miles on the car over 50k not only that a adjuster came in and claimed i needed a new engine i was accepted they sent me to fleet service next door and told me their mechanic shop was too small for my car but fleet will also take my warranty and literally they did they was given 12k to drop a engine in my car kid you not when i pulled up to ask for my receipts the woman at the front desk was already on the phone telling my dealership i was there i came in respectfully and i told her i have proof that they did not do anything but covered my car in cement its full of holes she was trying to tell me i was racing but i am a biz owner i had the car working for two weeks i used it for work purposes before i left they had pushed me to the ground the mechanic and called me a ***** n said i will never have anything in my life or * *** ** * ** if anyone read this l i need help asap please i been paying them for a car i already paid for this was done to me cause i am young and actually trying my best at life its true i didnt have much for a while but i changed that and this is putting me back down i cant afford to pay for a non working car twice and i wont

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