Business ProfileforClayton Homes, Inc.

From the beginning I was lied to. Our salesman (Robert ****** started our relationship by misrepresenting himself as the sales manager, which he was not. He misrepresented how our furniture was going to be stored and when delivered showed evidence of water damage and there was even a slice across the back of a chair. I was specifically told not to touch the area of the land where the house was to be placed, along with the septic area. Now that there has been a large stump found under the house, the actual sales manager (Darlene ******** has informed me that it was my responsibility to clear the land for the house. Why would you place the house if it wasn't done properly, why would you trust a non-licensed, non-professional person clear land for placement of a house? Not to mention all of the numerous cosmetic issues with the house that have taken over 6months to make and the sales manager had the courage to tell me that my cosmetic warranty was over 3 months after we moved in so they will be making no additional cosmetic repairs. When I asked another clayton location I was informed that the houses have a 5 year cosmetic warranty. Clayton Homes also has a politician (Joe ******** on payroll that they will send in to "mitigate" issues, all he does is try to intimidate, belittle and gaslight you. He actually told me on multiple issues, "just don't look at it" and "I wouldn't do all that work just for something that small". I have had multiple leaks throughout the house, at one point being able to shower while i was cooking dinner and another resulting in my laundry room being completely renovated 1 month in because of black mold from the leak being there since day 1. Not to mention when we started all this we bought the red tag unit and we were told about 6mo to move in, Robert drug his feet so bad, not only did we loose the unit we wanted but I actually had to reapply for the loan. Being diagnosed with type 1 diabetes at age 10 was a far better part of my life!