Business ProfileforMethodist Hospitals of Memphis

On 6/25/24 roughly around 4:30pm my partner experienced symptoms of headaches, sensitivity to light, vomiting , etc I drove him to Methodist Le Bonheur Germantown Hospital. Which I felt was the worse experience for an emergency room. There was no signs of urgency or feeling of emergency in this building. The waiting room was somewhat filthy with trash from mask, Orange needle or IV caps on the floor, and it looks like it gets a minor mopping occasionally. We sat as far away from the crowded waiting room as possible. Which we waited over 6 hours to be seen, while waiting my partner asked for a ice pack when he did his registration due to the pain hed been having they took over 2 hours to give him that, the only way he was able to get one was when a nurse came from the back to call another patient. The nurses at the front desk were snapping photos and talking about plans they had for the weekend. After a while they disappeared and the front desk was empty for over an hour, when someone did return it was one person stating they only are assisting with the nurses while on lunch, but couldnt assist I with any questions some patients had to ask. Eventually we are seen, but in the back with all of the doctors and nurses 75-85% of them where sitting down ,laughing , and discussing after work or weekend plans. With patients in the hallways waiting for rooms. The nurses assigned to my partner were *********************** and they sat majority of the time on their behind while texting and playing around with other nurses. I then became vocal about the crappy treatment patients were getting and I dont understand why there was only ONE nurse busting his behind the entire night and his name was ***********. This location has gone downhill and has been doing a horrible job of servicing the sick/people who need emergency services.