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Find a Location

Wolfchase Hyundai has 1 locations, listed below.

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    Business ProfileforWolfchase Hyundai

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.56/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/2014

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    7727 US Hwy 64, Memphis, TN 38133
    BBB File Opened:
    10/2/2014
    Years in Business:
    10
    Business Started:
    4/21/2014
    Business Incorporated:
    4/21/2014
    Accredited Since:
    11/1/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • U & H WH, LLC
    Contact Information

    Principal

    • Ms. Amy Garry, Customer Relations Manager

    Customer Contact

    • Ms. Amy Garry, Customer Relations Manager
    • Mr. Greg Hapkee, General Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Purchased used vehicle from Wolfchase Hyundai on May 20th 2024 for a used dodge ram 2016. The vehicle has been giving me issues since purchase all lights on dash for brakes oil change transmission thermostat overheating engine and damaged body work. After dropping off vehicle for first was for body damages, interior damages and service lights that needed to be checked.Picked up vehicle a week and a half later and issues still persist. Next drop off was for overheating engine and vehicle running hot and smoking engine. After another week and a half the vehicle was picked up and the repair techs told us the vehicle had several Problems the dealership did not want to cover including transmission, engine brakes oil lights etc.They informed us that the vehicle should not have been sold to a customer because it has that many issues.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cody G

    1 star

    05/06/2024

    Would give them negative stars if I could. My wife and I purchased a 2019 Hyundai Tucson brand new from them in 2019. Here we are not even 5 years later and ****** miles and the vehicle has a major oil leak. Im losing about 1 quart of oil per 1000 miles. ***** the vehicle up there let them know whats going on and Hyundai tells me that an oil consumption test is necessary before any mechanical work can be done. After test is completed one of the service advisors tells me that burning 1 quart of oil every thousand miles is normal?? Anyone with a working knowledge of vehicles knows this is incorrect. They are currently doing another test on the vehicle and said they needed to keep it for up to 3 days. Furthermore, after asking for a loaner vehicle, I was laughed at and told no that the only way I could get a loaner vehicle was if a work order was put in for it and even then I would have to wait up to four weeks to get it. Hyundai would also not cover the cost of the rental vehicle they were forcing me to get. When I purchased this vehicle, I was promised a loaner vehicle immediately if any work had to be done. I will no longer be doing any business with Hyundai going forward once I no longer have this vehicle

    Local BBB

    BBB of the Mid-South

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