Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

AFC Urgent Care of Memphis has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAFC Urgent Care of Memphis

    Urgent Care Clinic

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    AFC Urgent Care of Memphis, offers
    Sports & school physicals
    Immunizations
    Breaks & sprains
    Infections
    Viruses
    Nausea, vomiting, diarrhea
    Back, joint, and body pain
    Headaches, including migraines
    Asthma and allergies
    Rashes and bites
    Lacerations and burn
    Urinary tract infection
    Pink eye and minor eye injuries

    Business Details

    Location of This Business
    5475 Poplar Ave Ste 106, Memphis, TN 38119-3730
    BBB File Opened:
    1/24/2011
    Years in Business:
    13
    Business Started:
    11/1/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Harper Medical Group, PC
    • American Family Care Urgent Care
    Business Management
    • Mr. James A. Harper, President
    Contact Information

    Principal

    • Mr. James A. Harper, President

    Customer Contact

    • Mr. James A. Harper, President
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/24/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I received services on 11/22/22. They billed my insurance and later billed me for a balance of $189.18. I paid that amount via **** on 1/25/23. I continued to receive bills February, March, and April and telephoned them each month only to be told to be patient that they were switching systems and it would eventually post. In April I began receiving calls from a debt collector and have continued to go through the same explanation with no resolution. I physically went to the facility with **** in hand 2 weeks ago and was told that they couldnt help me but to email their area manager. I did so that day and attached the copy of my charged **** and to no surprise never received a response. I just received yet another call from debt collections. Please help or advise.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Antoinette T

    1 star

    11/27/2023

    This is ridiculous. These people had my mom waiting 3 hours to be seen. My number one complaint is that on my moms last visit the doctor said he would have her medication prescribed that she really needed for her sinuses & that wouldnt have to pay another copay next time. And she did have to pay another one on this visit and practically had to beg to get her prescription. Her health was put at risk and I do not appreciate it. Go to another doctor ********************** because this one is extremely unprofessional!

    Local BBB

    BBB of the Mid-South

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.