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Find a Location

Chris Gray Madison Lane and Co has 1 locations, listed below.

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    Business ProfileforChris Gray Madison Lane and Co

    Trailer Sales

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    127 Willow Rd, Middleton, TN 38052
    BBB File Opened:
    7/22/2022
    Business Management
    • Mr. Chris Gray, Owner
    Contact Information

    Principal

    • Mr. Chris Gray, Owner

    Customer Contact

    • Mr. Chris Gray, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/24/2022

    Agreed to purchase concession trailer from *********** on April 8, 2022. Agreed to purchase price of $13,980. Price include Window with awning, there was no window installed. Since purchasing the trailer there was one problem after another. Problem issues:.Basic wiring not up to code(had to upgrade) . AC not working (working with *************** trying to resolve). All the waterlines are leaking( waiting for plumber).Window was missing . Awning latches prevent putting window in. (Purchase awning with window from Webstaurant). Hot water heater pending have not completely check because of leaking pipes . Signal lights on trailer is backward.Everything *********** installed in this trailer is not working properly. Everything on this list shouldve had a quality check before it was sold. Numerous calls was made to *********** and hes not willing to resolve the issues. *********** have since stop responding to calls and text. He also blocked my wife off messenger.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Suzie R

    5 stars

    06/22/2023

    Our trailer was priced so much lower than all the other ones we looked at. It was a fantastic deal and I am very pleased. We had a trailer custom made and it is PERFECT. THE ***** IS WONDERFUL TO WORK WITH. Im hoping to buy another one from him very soon.

    Local BBB

    BBB of the Mid-South

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