Business ProfileforFurniture & Merchandise Outlet

I went into the ************ store to purchase a bed and nightstand for my daughter after speaking with someone and looking at options I decided to order something and started the process giving them all the information and them asking me all the details I specifically told them I wanted a silver bed and nightstand which is what we found to order as he was ordering it he came back and verified that I said I wanted the silver colored bed and night stand I said yes we completed the order and paid. After that we was told it would take about a week maybe a week in a half we ended up waiting 3 weeks only to get home and have a gold night stand and bed. When we called to inform them of this they told us there was nothing they could do because we ordered that and when you order anything through them you can not return it but the problem is that is not what we ordered if we tell you silver and you verify with us silver then you get gold then that is a 100 percent not what you ordered that is your mistake and you just cost your customer hundreds of dollars out of there pocket which makes your company fail to have any good customer support or even morals to fix your own error. We did not order gold we ordered silver and they verified that with us before placing the order so to say that is our fault is completely wrong and just cost us hundreds of dollars .