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          Find a Location

          Planet Fitness has 94 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Planet Fitness

              1954 Old Fort Pkwy Murfreesboro, TN 37129-6900

              BBB Accredited Business

            • Planet Fitness

              1335 N Mount Juliet Rd Mount Juliet, TN 37122-3392

              BBB Accredited Business

            • Planet Fitness

              393 E Main St STE 15 Hendersonville, TN 37075-2576

              BBB Accredited Business

            • Planet Fitness

              4911 Coconut Creek Pkwy Coconut Creek, FL 33063-3909

              BBB Accredited Business

            • Planet Fitness

              11130 New Hampshire Ave Silver Spring, MD 20904-2604

              BBB Accredited Business

            Business ProfilePlanet Fitness

            Fitness Center
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            ACH To avoid delays, please include gym location including street, city and state on Step 2 of the form when submitting your complaint.
            Additional Info:
            On February 16, 2017, the Planet Fitness franchise owned by Chris Cavalo purchased the assets of several Fitness Evolution locations in the State of Washington and one in Maryland. Based on the asset purchase, consumers with concerns who did business with Fitness Evolution may wish to seek legal advice for assistance with any unresolved issues, as Planet Fitness is not responsible for Fitness Evolution's contractual customer agreements.
            See all additional business information

            Contact Information

            1954 Old Fort Pkwy

            Murfreesboro, TN 37129-6900

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            Email this Business

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            Get a Quote

            Customer Reviews

            1.4/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            74 complaints closed in last 3 years

            27 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/31/2014

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            Two great memberships! CLASSIC -Unlimited Access to Home Club -Free Fitness Training -Free WiFi BLACK CARD -All Classic Benefits -Use of Any Planet Fitness Worldwide -Bring a Guest Anytime -Massage beds & chairs -50% Off Drinks -& more

            Business Details

            This is a multi-location business.

            Find a Location

            Planet Fitness has 94 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Planet Fitness

                1954 Old Fort Pkwy Murfreesboro, TN 37129-6900

                BBB Accredited Business

              • Planet Fitness

                1335 N Mount Juliet Rd Mount Juliet, TN 37122-3392

                BBB Accredited Business

              • Planet Fitness

                393 E Main St STE 15 Hendersonville, TN 37075-2576

                BBB Accredited Business

              • Planet Fitness

                4911 Coconut Creek Pkwy Coconut Creek, FL 33063-3909

                BBB Accredited Business

              • Planet Fitness

                11130 New Hampshire Ave Silver Spring, MD 20904-2604

                BBB Accredited Business
              Location of This Business
              1954 Old Fort Pkwy, Murfreesboro, TN 37129-6900
              Email this Business
              BBB File Opened:
              10/31/2014
              Years in Business:
              12
              Business Started:
              3/21/2012
              Business Incorporated:
              6/13/2013
              Accredited Since:
              5/31/2014
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              1073
              Alternate Business Name
              • Planet Fitness of Murfreesboro
              • PFTN Murfreesboro, LLC
              • Planet Fitness of Smyrna
              • PFTN Smyrna, LLC
              • Planet Fitness of Mt. Juliet
              • PFTN Mt. Juliet, LLC
              • Planet Fitness of Hendersonville
              • PFTN Hendersonville, LLC
              • Planet Fitness of Franklin
              • PFTN Franklin, LLC
              • Planet Fitness of Cookeville
              • PFTN Cookeville, LLC
              • Planet Fitness of Columbia
              • PFTN Columbia, LLC
              • PFMD, LLC
              • PF-Frederick, LLC
              • PF-Bowie, LLC
              • PF-Hagerstown, LLC
              • PF-Catonsville, LLC
              • PF-Landover, LLC
              • PF-Gaithersburg, LLC
              • PF-Penn Station, LLC
              • PF-Golden Ring, LLC
              • PF-Elkton, LLC
              • PF-Germantown, LLC
              • PF-Forest Hill, LLC
              • PF-Reisterstowns, LLC
              • PF-Greenbelt, LLC
              • PF-Rockville, LLC
              • PF-Silver Spring, LLC
              • PF-Laurel, LLC
              • PF-Elliott City, LLC
              • PF-Salibury, LLC
              • PF-Westminster, LLC
              • PF-Cumberland, LLC
              • PF-New York Avenue, LLC
              • PF-Oxon Hill, LLC
              • PFTN Jackson, LLC
              • PFTN Cleveland, LLC
              • PFFL, LLC
              • PFFL Coconut Creek, LLC
              • PFFL Tamarac, LLC
              • PFFL Pompano, LLC
              • PF-Marketplace, LLC
              • PF-Coral Springs, LLC
              • PF-Margate, LLC
              • PF-Hyattsville, LLC
              • PFWA, LLC
              • PF-Ft. Washington, LLC
              • PF-Lacey, LLC
              • PF-Burlington, LLC
              • PF-North Seattle, LLC
              • PF-Bremerton, LLC
              Business Management
              • Mr. Justin Drummond, COO
              • Mr. Merrill Brick, Customer Relations Manager
              Contact Information

              Principal

              • Mr. Merrill Brick, Customer Relations Manager

              Customer Contact

              • Ms. Karen Cepress, Member Services Representative
              • Ms. Julia Taylor, General Manager
              • Mr. Justin Drummond, COO
              • Mr. Merrill Brick, Customer Relations Manager
              • Josh Gerber, Chief Marketing Officer
              • Mr. RJ Hunter, General Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Need to get in shape? BBB has tips for joining a gym

              Customer Complaints

              75 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/24/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Since November 2022, Planet Fitness has continued to charge me for membership fees, despite my relocation to ******* and my explicit cancellation request sent via letter. Despite not utilizing their facilities since my move, the charges persist, causing financial inconvenience.
              Read More
              Read 74 More Complaints

              Customer Reviews

              15 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tonya M

              08/05/2024

              This location is horrible. Dirty and equipment stays broken. The machines stay broken for months at a time. The hand grips on the weight machihes are worn and black tape is used instead of replacing them. The gym constabtly stays untidy. Used paper and water bottles are always in varied locations in the weight area. The weight attachments are constantly thrown on the floor instead of on the stand. Clients leave them and no employees go around to tidy up. They only empty trash which is the extent of their cleaning. Never do they walk around and tidy up. The air has been broken since Friday . The ceiling fan near the smith machine is on its last leg and looks like it’s about to fall in the floor. It has been this way since March and management has been told several times but not fixed. Until it falls and kills someone; it looks like it won’t be fixed. None of the fans work on any of the cardio machines although they were suppose to new machines. They’ve never worked. In comparison to Forest Hill; this gym is just plain old, broken down and unkept always. The owner clearly does not care because no way machines and the lack of cleanliness should be a continued problem. I’ve submitted several reviews but yet nothing changes, Employees should be walking around at least once or twice an hour the entire gym picking up trash and not just emptying it. Picking up attachments and putting things back in the proper desk. Forest Hill in MD constantly cleans every hours. I guess it’s based on location and clientele because as large as the gym is; it’s the worse of all that I visited in MD, I’m a black card holder and would like my money to go to another location since mine does nothing to take care of its clients.
              Read 14 More Customer Reviews

              Local BBB

              BBB of Middle Tennessee

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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