Auto Inspection Stations
OnCall InspectionsThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
10/28/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Ordered and paid for a pre-purchase auto inspection on 10/21 inspection not performed as of morning of 10/26. Called for refund, *** said I had a bad attitude and refused to refund my money and hung up on me. Later Saturday evening 5:00 PM on 10/26 received email saying inspection had been done. Received same email 10/28. Dealer said he talked to inspector, I assume on Saturday and informed the inspector car had been sold! Not only am I out the ****** but lost a $3,000 car purchase because there was no urgency or concern about doing a timely inspection. Attachments are for request and notification of ***ort after dealers told inspector car had been sold. Attachment shows ***ort done but no data when pressing any button to see ***ort! CONSUMER WARNING: STAY AWAY FROM ONCALL INSPECTION IF YOU WANT TIMELY ACTION,
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.