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Find a Location

National Federation of Independent Business has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNational Federation of Independent Business

    Business Associations
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers a variety of services for independent businesses.

    Business Details

    This is a multi-location business.

    Find a Location

    National Federation of Independent Business has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      53 Century Blvd Ste 250, Nashville, TN 37214-4618
      BBB File Opened:
      10/4/1989
      Years in Business:
      81
      Business Started:
      5/20/1943
      Alternate Business Name
      • NFIB
      Business Management
      • Mr. Jeff Smith, Controller
      Contact Information

      Principal

      • Mr. Jeff Smith, Controller

      Customer Contact

      • Mr. Jeff Smith, Controller
      Additional Contact Information

      Fax Numbers

      • (615) 872-5899
        Primary Fax
      • (615) 391-5874
        Other Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/17/2024

      *****************************,This organization whilst it has a valid purpose appears to potentially be a scam. They charge rates which are too large for a simple membership to their group. Additionally, if youre a member of their group their terms and conditions prohibits you from deriving benefit from your own business when National Federation of Independent Business is promoting products on your behalf. I would under if I paid to advertise on their site that they may be owed a fee. Being a member of a group to improve business does not mean that you will forfeit your business assests to this third party organization.****************************************************

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Casandra S

      1 star

      07/30/2024

      NFIB made an unauthorized charge to my boss' credit card when he told them he didn't want to renew his membership. They've been calling periodically ever since, trying to sneakily get past me to talk to him. He's told them directly several times to stop calling. So have I. They either announce themselves with just their personal name and no company name, or call from a blocked number when I won't put them through. Then they try to tell me he's still a member (he's not). If these tactics by their salespeople reflect their lobbyists, I consider them crooked. An honest company would have apologized immediately for an unauthorized charge and tried to make it right, not pretend that they're someone else so they could get through to my boss to try to make a hard sale with quick moving commentary.

      Local BBB

      BBB of Middle Tennessee

      BBB Reports On

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