Reviews

This profile includes reviews for Kroll's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Kroll has 4 locations, listed below.

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  Kroll

  1200 Broadway Ste. 711 Nashville, TN 37203

  
• 

  Kroll

  1700 Pacific Ave Suite 1600 Dallas, TX 75201-4617

• 

  Kroll, Inc.

  125 High St, 30th Floor Boston, MA 02110-2704

• 

  Kroll

  600 3rd Ave Fl 4 New York, NY 10016-1919

Review Details

• Review fromJEAN S

  Date: 06/03/2025

  5 stars
  I called Kroll and was assisted by ******** who was extremely helpful and knowledgeable. He got me through to ******** and stayed with me through the phone call and helped more after the credit bureau call. Wonderful service!

• Review fromBrittany R

  Date: 05/30/2025

  5 stars
  ******* *. Was very helpful, communicative and friendly, taking care of my fraud alert alongside me and answering all my questions, helping put concerns at ease. Thank you!

• Review fromPatricia S

  Date: 05/27/2025

  5 stars
  ***** at Kroll went above and beyond to make sure I understood the issue with my credit card alert.

• Review fromHelen A

  Date: 05/21/2025

  4 stars
  Pretty easy. Quick to complete. Not to many questions . Easy and simple questions

• Review fromDonna S

  Date: 05/14/2025

  5 stars
  **** was very knowledgeable, professional, personable and was able to move me through the identity theft process with ease. Having your identity stolen is an extremely stressful life event. I was fortunate to have **** ******** to guide me through this nightmare. ****** was also very helpful. Kroll could teach some other businesses what customer service looks and feels like. Many thanks to them.

• Review frommaureen c

  Date: 05/08/2025

  5 stars
  **** **** was so helpful. He was patient and thorough. He did a fantastic job.

• Review fromJames S

  Date: 05/06/2025

  5 stars
  Jessica U. was very helpful and I might add patient with my rambling about doing things on the internet without the benefit of speaking to a live person. She was pleasant, knowledgeable and above all her advice was helpful and I intend to take action based on her suggestions. I appreciate both Jessica and Kroll for making it possible to have a real conversation.

• Review fromFrances M

  Date: 05/01/2025

  5 stars
  Jessica is knowledgeable and empathetic. Her consultation was thorough and her advice for a proactive plan very helpful to my situation. I am grateful for Jessica's help and for professional services of Kroll Monitoring. Thank you!

• Review fromLarry B

  Date: 04/30/2025

  5 stars
  Kroll notified me by e-mail of two fraudulent credit inquiries to attempt to acquire a credit card in my name. Jessica U**** helped me yo contact the bank involved to cancel any card and helped me to contact the credit reporting agencies to freeze my credit. I cannot prise her enough..

• Review fromLUANNE B

  Date: 04/29/2025

  5 stars
  Kroll Cyber Security has been super helpful since my identity was compromised. A big TY to Jessica for helping me set up fraud alerts and credit freezes!