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Business Profile

Restaurants

Beyond the Edge

This business is NOT BBB Accredited.

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1 Customer Reviews

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  • Review from Lauran S

    1 star

    09/16/2022

    We have been going here for many years and we were excited to be back tonight after a long close down from the tornados and pandemic.

    Tonight we went in and encountered very nice employees but then we dealt with our waitress and she was nasty to us the whole entire time.. over the simplest questions like "do you have sweet potato fries" in which her response was "we have never had sweet potato fries". We ordered two burgers and she came and literally slammed one on the table and walked away for almost 5 minutes. We waited for her to come back and asked her which burger it was when she said loudly "ITS THE PATTY MELT" loud enough for the table next to us to mention it as soon as she walked away. It had regular buns so we didn't realize it was a patty melt. It was just so uncomfortable... fast forward to many more rude remarks, she brought our checks and I wanted to make sure she got our tickets and everything was correct, she raised her voice at me and asked me if she should take the check now. I told her I wanted to look over it for just a minute. When she came back for my card she snatched it out of my hand.. so when she brought it back to me I said something in which she called me a "*************" super loud. I ignored her and asked another waitress to get me a manager in which the same waitress who cursed me, came to my table and said she was in charge so I mentioned her calling me a ************* in which she responded "they feel the same" (pointing to the table of 23 year old guys sitting next to us that she was waiting on)... she told us to get out of the bar...

    I just can't believe that this person could have actually been in charge here, it felt like I was in a movie. As many times as I have been here and loved this place. I am so embarrassed that I was actually put through this and treated this way with as much grace and patience I showed tonight. This probably won't do anything but I hope this place can get back to what it once was.

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