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Find a Location

ADS Security has 33 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ADS Security

      3001 Armory Dr Suite 100 Nashville, TN 37204-3728

    • ADS Security

      100 Oxmoor Blvd STE 120 Homewood, AL 35209-5926

      BBB Accredited Business
    • ADS Security

      5819 Winding Ln Hixson, TN 37343-3631

    • ADS Security

      1619 Thomason Dr STE A Opelika, AL 36801-6989

      BBB Accredited Business
    • ADS Security

      1200 Mayfield Rd STE 160 Paducah, KY 42003-2958

    Business ProfileforADS Security

    Security System Monitors
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    ADS Security has 33 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ADS Security

        3001 Armory Dr Suite 100 Nashville, TN 37204-3728

      • ADS Security

        100 Oxmoor Blvd STE 120 Homewood, AL 35209-5926

        BBB Accredited Business
      • ADS Security

        5819 Winding Ln Hixson, TN 37343-3631

      • ADS Security

        1619 Thomason Dr STE A Opelika, AL 36801-6989

        BBB Accredited Business
      • ADS Security

        1200 Mayfield Rd STE 160 Paducah, KY 42003-2958

      Headquarters
      3001 Armory Dr Suite 100, Nashville, TN 37204-3728
      BBB File Opened:
      4/13/1982
      Business Started:
      4/13/1982
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • ADS Security, LP
      Business Management
      • Ms. Marcha Moni, Customer Care
      • Mr. Craig Leyers, President
      • Mrs. Anita Long, Marketing Coordinator
      Contact Information

      Principal

      • Mr. Craig Leyers, President
      • Mrs. Anita Long, Marketing Coordinator

      Customer Contact

      • Ms. Marcha Moni, Customer Care
      • Mr. Craig Leyers, President
      • Mrs. Anita Long, Marketing Coordinator
      Additional Contact Information

      Phone Numbers

      • (724) 0ex-2514
        Other Phone

      Website Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/14/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I was informed via email (which I still have) by ************************* at ADS security (sales associate) that my entire security system would have a lifetime warranty at time of upgrading burglar system and adding CCTV cameras to my house. Recently a modem went bad and had to be replaced and I received a ****** charge for replacement in addition to the expected service charge. I contacted ADS and spoke with ******* who stated that that email in which he stated "the entire system" would be covered was only talking about the burglar system and not the camera system.
      Read More

      Customer Reviews

      24 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Les and Bobbie P

      1 star

      06/24/2023

      If I could give a minus rating, I would. The salesman came out, went over the premises, and understood everything we needed. A 10-camera security system in our house and shop. Told him we had high speed internet. No problem, we needed to run a cable to the shop. The salesman was to drop off the correct cable/cables so there would be no problem later. He dropped off one cable after being reminded to. It was obvious when the technicians came that they did not like the salesman and did not want to do his jobs. Everything the salesman told us was wrong per the technicians. Our internet upload speed was not enough to handle 10 cameras, so we had to increase that, there should be two cables not one and the other one will have to be installed also, (Underground with the first one). Technician said he would not do it. We needed to have an electrician install outlets around the house to plug the cameras into. Technician said we would not have security in the shop, only cameras. They said the system we had was wired wrong (It has worked fine for 15 years). After two days of telling us everything wrong and changing out part of the inside system, and putting us on their system, they advised they were pulling out and not finishing the job and that we could keep the inside equipment they installed. We ask them to put our system back the way it was, they refused. The next day their boss told us they would not be back and they would not put the system back. Therefore, ADS has left us with NO security system. And they are very unconcerned about it. Poor way of doing business. Don't understand how they can have such a high rating when they leave people the way they do.

      Local BBB

      BBB of Middle Tennessee

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