Business ProfileforUrgent Team Family Of Walk-in Urgent Care Centers

I came in on January 11,2022 to get tested for covid. I waited 5 hoursThe upfront cost was $120 for the visit and for the test which was included in the price. I get back to the room where they test me. They tell me I can purchase a rapid test for an additional $50 . I said okay I would like to do that. I upfront paid the $120 upfront before being seen. I took the rapid test and they told me that they wouldn't go by the rapid test and they would have me wait for the normal test before I could back to work. I did the rapid test and 10 minutes later the test results came back positive. They pushed me out the door not letting me pay for the rapid test. So, I try to contact them to pay for it . I get no answer. I kept trying to call them because they keep billing me for it. I finally got time to go down there to pay for it and I wanted my results for the free test that was included with the visit. They said they couldn't give me the results . I think this is wrong because I paid for it. I think that they shouldn't be billing me because they refused payment the day of the visit by guiding me out another door and by refusing me to get results that I paid for.They also don't tell you that you can get the rapid tests free from the health department. They are making money off the government. I just want to not get billed for something that I didn't get my results for and by pushing me out the door and refusing payment of the time of the visit. I felt discriminated against and not told the truth. I want an apology and some of my money back. They refused payment and I'm not getting billed when they can't give me the results I paid for in the beginning.