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Business Profile

Dentist

Aspen Dental

This business is NOT BBB Accredited.

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2 Customer Reviews

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  • Review from Kimberly P

    1 star

    07/08/2023

    Not happy with Aspen dental... They promise you everything until you pay the money... Then your just a file number... My dentures don't fit... I talk with a lisp... This is not funny.. it's a very permanent to have all your teeth taken out... NOT HAPPY... 100% money back guarantee that's what you advise... So who do you call??? So rude... NOT HAPPY... just know I'm going to give up ... I will call and send letters to everyone until Aspen gives me a refund... I need dentures that I can talk and eat with...
  • Review from Darlene H

    1 star

    06/02/2022

    Very poor Management incorrect billing. Aspen should check into getting a open claims department or Resolution department. So the billing can be corrected in a timely fashion.

    Aspen Dental Response

    06/06/2022

    Dear Sir or Madam:

    Thank you for the opportunity to respond to the complaint filed by **************** on behalf of the Springfield, TN Aspen Dental branded practice, owned and operated by *************** Dental PC. We will be responding to the consumer directly on this communication.

    The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive quality care. Every patient complaint is taken seriously and the office will work to resolve any concerns that are raised, living into our commitment to say "Yes" to quality oral care.

    I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.

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