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Find a Location

Augusta, REALTORS has 1 locations, listed below.

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    Business ProfileforAugusta, REALTORS

    Real Estates

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2481 S Danville Dr STE A, Abilene, TX 79605-6413
    BBB File Opened:
    2/3/2014
    Years in Business:
    17
    Business Started:
    6/12/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    11
    Contact Information

    Principal

    • Ms. Courtney Jenkins, Manager

    Customer Contact

    • Ms. Judy Harris, Broker
    • Ms. Courtney Jenkins, Manager
    Additional Contact Information

    Fax Numbers

    • (325) 829-5375
      Primary Fax

    Customer Complaints

    5 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elizabeth C

    1 star

    07/03/2024

    We moved about 4 hours away from our home, look at this house online and my brother was here the day before we got here to look at the house. The lease says no smoking in their properties but when we got here the whole house smelled of cigarette smoke and the grass was close to 6 feet tall. Of course we wouldn’t have known anything about the water and plumbing until we got here to turn the water on. The toilets don’t work correctly my boys have to plunge the toilet every single time they use it. We paid a pet deposit but our dogs can’t go outside unless they are on a leash because they refuse to fix it! Every maintenance man that has come to the house to do the work has either done it wrong, incorrectly or doesn’t want to do it at all. The house was supposed to be move in ready which it indeed was not! We have spent all our money on getting into a house that should have decent plumbing and not smell like a smoke infested bar! My son has asthma and horrible allergies but they have not once tried to accommodate us or resolve any problems!

    Augusta, REALTORS Response

    07/08/2024

    I apologize for the inconviences you experienced at move in. We want all of our residents to be happy with their homes. Sometimes plumbing issues arise that we are not aware of until someone moves in and we do our best to take care of this issues immediately. We sent maintenance out within hours of you contacting our office. We received a text from you on Friday, 7/5/24, that your issues have been taken care of so at this time we do not have an open work order for you. If you would like to submit a work order please call our office or put one in through your tenant portal. Thank you and again we apologize for any issues you have experienced.

    Local BBB

    BBB of Abilene

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