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Find a Location

Abilene Used Car Sales has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Abilene Used Car Sales

      2150 N 1st St Abilene, TX 79603-7302

      BBB Accredited Business
    • Abilene Used Car Sales

      497 E South 11th St Abilene, TX 79602-4003

      BBB Accredited Business

    Business ProfileforAbilene Used Car Sales

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/28/1995

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Abilene Used Car Sales has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Abilene Used Car Sales

        2150 N 1st St Abilene, TX 79603-7302

        BBB Accredited Business
      • Abilene Used Car Sales

        497 E South 11th St Abilene, TX 79602-4003

        BBB Accredited Business
      Location of This Business
      2150 N 1st St, Abilene, TX 79603-7302
      BBB File Opened:
      6/30/1995
      Years in Business:
      34
      Business Started:
      6/1/1990
      Business Started Locally:
      6/1/1990
      Business Incorporated:
      6/1/1990
      Accredited Since:
      7/28/1995
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      15
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      10:00 AM - 6:00 PM
      Business Management
      • Mr. Tommy Gregory, Owner
      • Mr. Tyler Simmons, Complaint Contact
      • Ms. Jennifer Lovelady
      Contact Information

      Principal

      • Mr. Tommy Gregory, Owner

      Customer Contact

      • Mr. Tommy Gregory, Owner
      • Mr. Tyler Simmons, Complaint Contact
      • Ms. Jennifer Lovelady
      Additional Contact Information

      Fax Numbers

      • (325) 676-1707
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/28/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a car from Abilene Used Car Sales in late September 2022. I knew better than to buy from a place like this, but I had had some personal hardships and was putting my life back together and I had (have) terrible credit. I needed to get a vehicle to keep my job and they were the only option. The vehicle ran until late December of the same year before having any problems. In December it was the fuel pump (not covered by the warranty) and I had to pay them over $600 for the repairs at their shop. They let me pay it in three installments and my car was at their shop for a little under a month; I finally got it back in late January 2023. Today is now February 27, 2023 and the vehicle has broken down yet again. And I can't predict the future and I don't want to assume the worst, but every experience I've had with this company so far has led me to believe the following is going to happen. First, I will have to wait a week and a half to find out what's wrong with my car. And when they do call me they're going to say that the warranty doesn't cover it. Then I'm gonna be given the price (which likely will be reasonable I'll give them that) and will likely have to make payments on it. Then either I'm going to be able to make those payments (provided I don't lose my job because I don't have a car AGAIN, my employer is losing patience with me and I don't blame them). And I'll finish paying it off just in time for something else to break. Or I won't be able to make the payments even with my job, in which case, they'll take the car back. I'll still owe them thousands of dollars and be unable to buy another car and then lose my job. Again, I can't predict the future, but I feel like I was just a desperate person that they could easily take advantage of and that's what happened.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brittany J

      1 star

      04/29/2024

      Well I got a Chevy spark 3 months ago and it has been I. The shop 3 times all ready first was the transmission had to be replaced get it back after a month then 4 days later it breaks down at the hospital then get it back and today it breaks down again they will not help you they do not care. They are easy to get a car but then just sell u a car that don’t even run but maybe a month. Don’t get through theme they are out to get your money that’s all. I surrender my car today I’m done wasting my money on it . Don’t be stupid like me all it has done is cause me more stress that’s all and broke

      Local BBB

      BBB of Abilene

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