Property Management
Emerge LivingReviews
3 Customer Reviews
Review from kay b
1 star10/23/2024
They own Treehouse Apartments in Austin and they have withheld my deposit since May. I'm considering taking them to small claims court.Review from Queenie H
1 star06/30/2023
I just reviewed the reviews from the past couple of years, and its sad to say that much has not changed with these apartments except for the ***************** months rent hasnt even been paid yet and for the whole month I been without AC and hot water. I have put in several maintenance request and have tried going into the office and speaking with someone personally. I actually ran into maintenance today and they informed me it will be fixed by today. Unfortunately this matter still has yet to be rectified, even though a broken AC is classified as a maintenance emergency. It seems like the next step would have to be corporate.Review from Lena W
1 star02/06/2023
I’ve been here for 9 months. Since move in day I had trouble with the AC/HEATER, water issues, ants, roaches and mice! And it was not clean at all I’ve put in work orders over and over, very few get complete. They say complete or they cancel them. I’ve currently had no hot water for almost a month now. All four apartments in my building have been out of hot water and we all have kids. We go without AC for weeks or a heater for weeks. They turn your electric off if you even owe a month to the electric. My front door gets stuck and we can’t get in or out the handle falls off and they don’t come for weeks to fix it. Our stairs shake so bad and I have fallen and lost balance many times. Yet they don’t fix it. The hot water was extremely hot for the 9 months before going out. And they were backwards. So hot was cold and cold was hot so when you are thinking you are getting cold you get scolded with extreme heat before you can even react quick enough to not be burnt. I’ve asked for the porch light to be fixed numerous times because it scares me not being able to see who is at the door. Yet hasn’t been fix. Yet if you get mad they give you a lease violation and call the police on you.
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