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Find a Location

All Star Japanese Engine & Auto Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAll Star Japanese Engine & Auto Service

    Foreign Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers Automotive Repair.

    Business Details

    Location of This Business
    4321 Lindbergh Dr, Addison, TX 75001-4539
    BBB File Opened:
    9/8/1988
    Years in Business:
    36
    Business Started:
    1/1/1988
    Business Started Locally:
    1/1/1988
    Date of New Ownership:
    2/1/2001
    Type of Entity:
    Corporation
    Alternate Business Name
    • T K T Enterprises
    Contact Information

    Principal

    • Mr. Robert Fought, Owner

    Customer Contact

    • Mr. Robert Fought, Owner
    Additional Contact Information

    Fax Numbers

    • (972) 702-8201
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    So, I went to All Star Japanese engine and auto service on 3/31/2022 to have my car inspected since I purchased the vehicle used. I had to leave my car with them and the owner of the shop dropped me off at home since he needed the car. I also advised him that I needed to have the splash shield repaired as well. So, based off of the information he gave me. He did not complete all services that he advised me that he would. When I asked him about the inspection paper he told me that he did not give those out which was a suspicious to me. Afterwards when he saw I would not move then he took it upon himself to check boxes on the form attached. I then called back on 4/1 and asked if they did the inspection then why was my tire light on. Then he proceeded to tell me that my valve stem was messed up. I asked why did he put that the car was good when indeed it wasn't. He got frustrated and repeated that I needed a valve stem. So, I took my car to Just Tire and had them look at it and they advised me that there was a bubble in the tire and I needed to replace it. I asked them about the valve stem and they said the valve stem was fine. So, he has been giving suspicious information and not only that he did not even put on the paperwork that he even did an inspection. Not to mention there was no prior authorization that I gave them to do anything on my car. I told him to call me and he did not. I would like a refund that he charged me for services that he obviously did not complete on my 2013 Honda Accord Touring. Also, he could settle and give me back 50% of the total as well. No pricing or anything was given to me until afterwards. I have been to plenty of shops who do not operate this way.
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    Customer Reviews

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    Local BBB

    BBB serving North Central Texas

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